Is SchoolsFirst Federal Credit Union a good company to work for?

SchoolsFirst Federal Credit Union has an overall rating of 3.7 out of 5, based on over 346 reviews left anonymously by employees. This rating has increased by 2% over the last 12 months. 69% of employees would recommend working at SchoolsFirst Federal Credit Union to a friend and 72% have a positive outlook for the business. The best reviews about SchoolsFirst Federal Credit Union have been left by employees working as Member Service Representative II , MSR II and Member Service Representative .

Does SchoolsFirst Federal Credit Union pay their employees well?

According to anonymously submitted Glassdoor reviews, SchoolsFirst Federal Credit Union employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at SchoolsFirst Federal Credit Union. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at SchoolsFirst Federal Credit Union?

69% of SchoolsFirst Federal Credit Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SchoolsFirst Federal Credit Union 3.5 out of 5 for work life balance, 4.2 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at SchoolsFirst Federal Credit Union?

Member Service Representative (26) , MSR II (18) , Member Service Representative II (13) , Service Delivery Representative (12) , Manager (10) , Customer Service Representative (8) , MSR IV (7) , Business Analyst (6) , MSR I (5) , MSR III (4) , Member Service Representative III (4) , Analyst (3) , Assistant Manager (3) , MSR III (3) , Msr (3)

What are the pros of working at SchoolsFirst Federal Credit Union according to real employee reviews?

"The benefits are great and my teammates were good to work with." ((in 86 reviews)); "great values and culture in the company" ((in 29 reviews)); "People are great and so is the company" ((in 25 reviews)); "Great benefits great CEO." ((in 10 reviews)); "Our leadership is approachable, but are not seen as often as they used to be." ((in 8 reviews))

What are the cons of working at SchoolsFirst Federal Credit Union according to real employee reviews?

"Management is atrocious, sneaky, and old" ((in 17 reviews)); "Worked with a few employees and one manager but SchoolsFirst listens to employees so I didn’t work with them long." ((in 15 reviews)); "low pay and takes very long for a promotion" ((in 14 reviews)); "This created a divide among team members and led to decreased motivation and morale." ((in 12 reviews)); "Blatant favoritism for promotions" ((in 8 reviews))

What are the top reviewed SchoolsFirst Federal Credit Union locations?

Tustin , Santa Ana , Sacramento , Riverside , Irvine , Los Angeles , Orange , Long Beach , Placentia , Torrance , Downey , Huntington Beach , La Habra , Mission Viejo , Moreno Valley , Murrieta , Fountain Valley , Anaheim Hills , Memphis , Anaheim , Costa Mesa , Fullerton , Garden Grove , Inglewood , Los Alamitos , San Clemente , Walnut , Lake Elsinore , Ontario , Placerville

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SchoolsFirst Federal Credit Union

SchoolsFirst Federal Credit Union reviews

3.7

69% would recommend to a friend

(333 total reviews)

Bill Cheney

88% approve of CEO

72% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.3

Compensation and benefits

4.2

Culture & values

3.5

Work/Life balance

3.4

Senior management

3.4

Career opportunities

SchoolsFirst Federal Credit Union has an employee rating of 3.7 out of 5 stars, based on 333 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SchoolsFirst Federal Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

333 reviews

5.0

Jun 3, 2022

Proud SchoolsFirst teammember

Manager

Recommend

CEO approval

Business Outlook

Pros

Organization truly cares about teammembers and Members. Teammember engagement is regularly measured and outcomes of feedback are shared openly throughout all levels of the organization. Generous benefits, 401k match and Time-Off policy promote wellbeing. Inclusive organization that is committed to DE&I

Cons

As we continue to grow, staying connected and committed to our purpose is increasingly challenging when working between departments within the organization.

3.0

May 26, 2022

Needs Work

Member service representative ii

Recommend

CEO approval

Business Outlook

Pros

Free Health Care Good 401K matching Good amount of sick/holiday/PTO Good account benefits as employee Allows employees to advocate for their Members Good clientele base Most other departments are helpful

Cons

Bad management/no management No real structure/clear outline of proper audit conduct No real common goals for Team members to bond over, which causes disfunction in group No real accountability on managements' end for poor performance High turnover rate No real pay increase/hard to move up Corporate does not understand that OC Members and LA Members have different needs, wants, and attitudes to policies and products

4.0

May 18, 2022

Great

Msr ii

Recommend

CEO approval

Business Outlook

Pros

Great company that takes care of you

Cons

Sometimes it can be difficult to get moved up within the company, which makes it difficult to get a raise. They also don't offer remote positions, so if you are looking to move out of California, you won't be able to stay with the company

Viewing 145 - 147 of 333 Reviews

Jobs at SchoolsFirst Federal Credit Union

Teller (Member Service Representative I)

Teller (Member Service Representative I)

Teller (Member Service Representative I)

Teller (Member Service Representative I)

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Ratings by category

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Proud SchoolsFirst teammember

Needs Work

Great

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