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      Sedgwick

      Engaged Employer

      Sedgwick reviews

      3.2

      53% would recommend to a friend

      (4,618 total reviews)
      avatar

      Mike Arbour

      59% approve of CEO

      52% positive business outlook

      Ratings by demographic groups

      Sedgwick has an employee rating of 3.2 out of 5 stars, based on 4,618 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sedgwick employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Reviews by job title

      5K reviews
      1.0
      May 2, 2020

      By far the worst employment experience I've ever had

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very nice benefit package, but could not make up for the torment

      Cons

      Newer manager with zero leadership skills, training was extremely disorganized and rather than build confidence, brutally tore new hires down. I suspect there is a reason they are ALWAYS hiring - not a week goes by without the same multiple open positions advertised. Chew 'em up & spit 'em out.

      1.0
      May 1, 2020

      Claims Associate Albuquerque

      Claims associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      You can use your phone at work. Keurig in the break room. Lenient lunch breaks. Certification was paid for by the company.

      Cons

      Not enough hours in a day to get all your work done. Overtime not allowed. Management expects you to know everything about claim management with no experience. Raises are practically non-existent. If you get rated a 3/5 at year end you MIGHT get less than a 1% raise. You're expected to know what is expected of you with no communication. For example, during the year, there was no communication or expectations set for what we would be graded on. The grades also included grading our personalities and our personal behaviors that had nothing to do with our work ethic. One of the categories was "Emotional Agility." No formal training. No bonuses. Not allowed to ask for a raise. We were not allowed to talk about or ask questions regarding the merger with another company. You are not allowed to take PTO until all your work is caught up. When a coworker leaves, they do not hire anyone to replace them. They just distribute the work to everyone else. No support from supervisor in coming up with a plan to be successful.

      2.0
      Apr 14, 2020

      Overworked Underpaid

      Claims associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      If you don't do your work then someone else will

      Cons

      Benefits are terrible, low pay, heavy workload during certain times of year, the people who do their job end up doing everyone else's as well, management is not on the same page about claims processes

      Viewing 298 - 300 of 4,618 Reviews
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      ReviewsSedgwick reviews

      Glassdoor has 4,909 Sedgwick reviews submitted anonymously by Sedgwick employees. Read employee reviews and ratings on Glassdoor to decide if Sedgwick is right for you.