Does Sedgwick pay their employees well?

According to anonymously submitted Glassdoor reviews, Sedgwick employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Sedgwick. This rating has been stable over the past 12 months.

How satisfied are employees working at Sedgwick?

52% of Sedgwick employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sedgwick 3.3 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Sedgwick?

Claims Adjuster (269) , Claims Examiner (258) , Customer Service Representative (208) , Claims Representative (178) , Leave of Absence Coordinator (128) , Service Center Representative (91) , Care Team Representative (59) , Disability Specialist (58) , Customer Service Representative (CSR) (57) , Team Lead (57) , Senior Disability Representative (56) , Senior Claims Examiner (55) , Claims Associate (54) , Claims Assistant (53) , Disability Representative Senior (44)

What are the pros of working at Sedgwick according to real employee reviews?

"Benefits are good and effective" ((in 454 reviews)); "Work from home is great." ((in 294 reviews)); "great benefits and PTO." ((in 194 reviews)); "Seems good and the people are great" ((in 151 reviews)); "Great team to work with." ((in 70 reviews))

What are the cons of working at Sedgwick according to real employee reviews?

"Low pay and not enough breaks" ((in 397 reviews)); "Poor management and very underpaid" ((in 278 reviews)); "There is no training team and then when the teams struggle the managers get the blame." ((in 192 reviews)); "There is no work life balance" ((in 177 reviews)); "Salary is low but as said as a place to start a career and develop I feel it can be worth it." ((in 101 reviews))

What are employees saying about Sedgwick layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Sedgwick layoffs and their outlook for job security at Sedgwick in 2026.

What are the top reviewed Sedgwick locations?

Memphis , Orlando , Chicago , Atlanta , Dallas , Dubuque , Columbus , Irving , Dublin , Southfield , Eden Prairie , Tampa , Cedar Rapids , Los Angeles , Charlotte , Plano , Hilliard , Indianapolis , Minneapolis , Cleveland , Seven Hills , New York , Cincinnati , Jacksonville , Phoenix , Roseville , New Albany , Iowa City , Houston , Long Beach

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Sedgwick

Sedgwick reviews

3.2

52% would recommend to a friend

(4,624 total reviews)

Mike Arbour

59% approve of CEO

52% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.3

Culture & values

3.3

Work/Life balance

3.2

Career opportunities

3.0

Compensation and benefits

2.9

Senior management

Sedgwick has an employee rating of 3.2 out of 5 stars, based on 4,624 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sedgwick employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

3.0

Oct 25, 2023

Workloads

Claims examiner

Recommend

CEO approval

Business Outlook

Pros

Benefits, PTO, flexible, Work from Home, great claims system

Cons

Too many jurisdictions, high caseloads depending on what account you are on. One team of adjusters can have 60-70 files while another team has 150+ & expected to pass the same P360 audits. No clerical support. Too many system generated diaries (ICERS)

1.0

Oct 15, 2023

Prepare to be treated like human garbage

Customer care representative

Recommend

CEO approval

Business Outlook

Pros

Decent insurance IF you can afford to pay it Can work from home

Cons

Prison-like atmosphere Sedgwick doesn't follow their own rules Employees burn-out happens fast Pay is a joke

3.0

Aug 9, 2023

Zero regard for their employees

Claims examiner

Recommend

CEO approval

Business Outlook

Pros

-Work remote -Depending on who your supervisor is - not micromanaged

Cons

-Underpay -Expectations set are unrealistic with the case load. Setting metrics and not taking into account system that crash or lag. -literally getting sick from the stress. Going to the doctor to get better and asked “why are you not logged on yet”? -Typical corporate. Drown you with work and expected to meet and exceed metrics. -Understaffed

Viewing 397 - 399 of 4,624 Reviews

Jobs at Sedgwick