Sedgwick reviews

3.2

52% would recommend to a friend

(4,624 total reviews)
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Mike Arbour

59% approve of CEO

52% positive business outlook

Sedgwick has an employee rating of 3.2 out of 5 stars, based on 4,624 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sedgwick employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

5K reviews
2.0
Aug 7, 2023
Recommend
CEO approval
Business Outlook

Pros

Benefits covered all my medication for my autoimmune disorder and they didn't fuss at me for needing time off

Cons

I worked remotely and had no support from my team. My supervisor often called me just to yell at me and did no review on my claims so I didn't know if I did something wrong until I got into trouble over it.

1.0
Aug 6, 2023

Bad employment experience!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The work is interesting and fast paced. I enjoyed administering the FMLA law.

Cons

I think they know what the Cons are. I'm sure there is a high turnover rate but perhaps some of the incidents were curated for outcomes, liability, HR, etc. It's a shame that a company would intentionally screw around with a person's lively hood. I'll never know the truth but it really doesn't matter. Worst employment experience of my life! It makes me appreciate the management at my part time job! What a difference! No teamwork and some of the associates. were catty. I do not recommend working at this company unless it is in the Claim Dept for another product besides FMLA.

2.0
Aug 3, 2023

Meh

Recommend
CEO approval
Business Outlook

Pros

For the most part your fellow co-workers are great. They will be your main support for question and filling in the training gaps.

Cons

Training for most of the roles is insufficient. Some of the Team Leads are micro managers and very rarely step up in a timely fashion to assist with difficult calls or to assist in helpful manner. The Team Leads and upper management are so focused on keeping call times to a minimum and meetings SLA's they forget to provide support to the front line.

Viewing 400 - 402 of 4,624 Reviews

Glassdoor has 4,917 Sedgwick reviews submitted anonymously by Sedgwick employees. Read employee reviews and ratings on Glassdoor to decide if Sedgwick is right for you.