Does Sedgwick pay their employees well?

According to anonymously submitted Glassdoor reviews, Sedgwick employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Sedgwick. This rating has been stable over the past 12 months.

How satisfied are employees working at Sedgwick?

52% of Sedgwick employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sedgwick 3.3 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Sedgwick?

Claims Adjuster (269) , Claims Examiner (258) , Customer Service Representative (208) , Claims Representative (178) , Leave of Absence Coordinator (128) , Service Center Representative (91) , Care Team Representative (59) , Disability Specialist (58) , Customer Service Representative (CSR) (57) , Team Lead (57) , Senior Disability Representative (56) , Senior Claims Examiner (55) , Claims Associate (54) , Claims Assistant (53) , Disability Representative Senior (44)

What are the pros of working at Sedgwick according to real employee reviews?

"Benefits are good and effective" ((in 454 reviews)); "Work from home is great." ((in 294 reviews)); "great benefits and PTO." ((in 194 reviews)); "Seems good and the people are great" ((in 151 reviews)); "Great team to work with." ((in 70 reviews))

What are the cons of working at Sedgwick according to real employee reviews?

"Low pay and not enough breaks" ((in 397 reviews)); "Poor management and very underpaid" ((in 278 reviews)); "There is no training team and then when the teams struggle the managers get the blame." ((in 192 reviews)); "There is no work life balance" ((in 177 reviews)); "Salary is low but as said as a place to start a career and develop I feel it can be worth it." ((in 101 reviews))

What are employees saying about Sedgwick layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Sedgwick layoffs and their outlook for job security at Sedgwick in 2026.

What are the top reviewed Sedgwick locations?

Memphis , Orlando , Chicago , Atlanta , Dallas , Dubuque , Columbus , Irving , Dublin , Southfield , Eden Prairie , Tampa , Cedar Rapids , Los Angeles , Charlotte , Plano , Hilliard , Indianapolis , Minneapolis , Cleveland , Seven Hills , New York , Cincinnati , Jacksonville , Phoenix , Roseville , New Albany , Iowa City , Houston , Long Beach

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Sedgwick

Sedgwick reviews

3.2

52% would recommend to a friend

(4,624 total reviews)

Mike Arbour

59% approve of CEO

52% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.3

Culture & values

3.3

Work/Life balance

3.2

Career opportunities

3.0

Compensation and benefits

2.9

Senior management

Sedgwick has an employee rating of 3.2 out of 5 stars, based on 4,624 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sedgwick employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

2.0

Nov 4, 2022

Work-Life Balance isn't here, mental health will go down.

Medical only adjuster

Recommend

CEO approval

Business Outlook

Pros

Great benefits package but wasn't able to use it for the short time I was at the company.

Cons

Overworked and high volume of claims to handle. NO communication between the employees and management. OUTDATED systems. Lack of training. Given other adjusters' workload that weren't touched or filed for months expected to catch up and deal with irate claimants. No team players, the unit I worked in didn't care, unhappy, and rotating door.

2.0

Oct 28, 2022

Great to get foot in the door not for your whole career

Senior claims manager

Recommend

CEO approval

Business Outlook

Pros

Provide 20 days for sick and PTO. No separation on between the two. World wide company so you are able to apply around.

Cons

Pay is significantly lower than other companies. Management will reward your hard work with more work and when you don’t do double the work they harass/ force you to do it. If you take PTO they tend to leave all your work there waiting for you. Every manager is different when it comes to enforcing rules of attendance and overtime. There’s no solid baseline. When you want to apply for new positions you can’t cause you don’t even know what positions/ clients you can work for and what open positions they have. The systems they have in place provide you no information.

2.0

Oct 18, 2022

Overworked, Underpaid

Sr claims examiner

Recommend

CEO approval

Business Outlook

Pros

150 hours of PTO as a FT employee

Cons

Expensive Insurance, Low pay for what we do, Revolving door for examiners

Viewing 409 - 411 of 4,624 Reviews

Jobs at Sedgwick

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Administrative Assistant

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Loss Control Consultant

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