Does Sedgwick pay their employees well?

According to anonymously submitted Glassdoor reviews, Sedgwick employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Sedgwick. This rating has been stable over the past 12 months.

How satisfied are employees working at Sedgwick?

52% of Sedgwick employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sedgwick 3.3 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Sedgwick?

Claims Adjuster (269) , Claims Examiner (258) , Customer Service Representative (208) , Claims Representative (178) , Leave of Absence Coordinator (128) , Service Center Representative (91) , Care Team Representative (59) , Disability Specialist (58) , Customer Service Representative (CSR) (57) , Team Lead (57) , Senior Disability Representative (56) , Senior Claims Examiner (55) , Claims Associate (54) , Claims Assistant (53) , Disability Representative Senior (44)

What are the pros of working at Sedgwick according to real employee reviews?

"Benefits are good and effective" ((in 454 reviews)); "Work from home is great." ((in 294 reviews)); "great benefits and PTO." ((in 194 reviews)); "Seems good and the people are great" ((in 151 reviews)); "Great team to work with." ((in 70 reviews))

What are the cons of working at Sedgwick according to real employee reviews?

"Low pay and not enough breaks" ((in 397 reviews)); "Poor management and very underpaid" ((in 278 reviews)); "There is no training team and then when the teams struggle the managers get the blame." ((in 192 reviews)); "There is no work life balance" ((in 177 reviews)); "Salary is low but as said as a place to start a career and develop I feel it can be worth it." ((in 101 reviews))

What are employees saying about Sedgwick layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Sedgwick layoffs and their outlook for job security at Sedgwick in 2026.

What are the top reviewed Sedgwick locations?

Memphis , Orlando , Chicago , Atlanta , Dallas , Dubuque , Columbus , Irving , Dublin , Southfield , Eden Prairie , Tampa , Cedar Rapids , Los Angeles , Charlotte , Plano , Hilliard , Indianapolis , Minneapolis , Cleveland , Seven Hills , New York , Cincinnati , Jacksonville , Phoenix , Roseville , New Albany , Iowa City , Houston , Long Beach

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Sedgwick

Sedgwick reviews

3.2

52% would recommend to a friend

(4,624 total reviews)

Mike Arbour

59% approve of CEO

52% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.3

Culture & values

3.3

Work/Life balance

3.2

Career opportunities

3.0

Compensation and benefits

2.9

Senior management

Sedgwick has an employee rating of 3.2 out of 5 stars, based on 4,624 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sedgwick employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

2.0

Feb 10, 2023

Work/Life Balance Nonexistent

Claims specialist

Recommend

CEO approval

Business Outlook

Pros

The staff, and colleagues are the best part of Sedgwick. Your team will make working here seem doable because they are such great people.

Cons

Overloaded case files and high turnover. Management is not flexible or pro-employee. They overpromise to clients and demand that employees work longer hours consistently to get their work done. No work-life balance had managers that were so overworked they hadn't used their PTO in months. People need to decompress and not be made to feel guilty for using their PTO. Having to work overtime with no pay because this position is salaried. You may get a gift card, but you will be taxed on it as income.

3.0

Dec 13, 2022

Great Opportunities to Move up but Pay Extremely Low

Manager

Recommend

CEO approval

Business Outlook

Pros

- Turnover due to low pay along with rapid-growth allows for quick upwards mobility. They will give you the promotions when you're ready. - Leadership is usually nice and sets a good tone. - Great benefits for those with chronic illnesses or disabilities.

Cons

- A LOT of work due to constant turnover. You will always be busy. - Pay is way below market. Fully expect to make the equivalent of a whole level under you (i.e. Manager expect Senior pay). I left and nearly doubled my pay and most places were offering me 65%+ increases. - Concerns around comp and benefits are generally ignored. If not, leadership will throw bones to try and make people forget, but it's failing in the current market. - Leadership does not hold company-wide firesides nearly enough. 1 per year at most. Most correspondence is through emails few read.

3.0

Nov 25, 2022

High Stress Levels

Team lead

Recommend

CEO approval

Business Outlook

Pros

Flexibility and PTO are great benefits of the company. In addition, work from home

Cons

High stress levels and constant demands from upper leadership. Not up to market pay- YOU'RE VERY MUCH UNDERPAID AND OVERWORKED. It's hard to establish a worklife balance. While you're scheduled to work 7.5 hours per day, you could work 10-12 hours easily.

Viewing 406 - 408 of 4,624 Reviews

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