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      Sedgwick

      Engaged Employer

      Sedgwick reviews

      3.2

      53% would recommend to a friend

      (4,620 total reviews)
      avatar

      Mike Arbour

      60% approve of CEO

      52% positive business outlook

      Ratings by demographic groups

      Sedgwick has an employee rating of 3.2 out of 5 stars, based on 4,620 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sedgwick employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Reviews by job title

      5K reviews
      2.0
      May 9, 2015

      Over 400 claim workload

      Leave of absence coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      The health insurance and time off is fantastic, good thing because you're going to need a whole lot of both!

      Cons

      Claim load exceeds 420's. Client is indecisive, changing rules for in house pet employees. Rouge auditors deduct points over differences of opinion. Even though you can rebut your audit, it's up to the original auditor if you get points back.

      3.0
      May 6, 2015

      Good place to start my career, needed something else after 1.5 years

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Was promoted quickly. Good benefits. A lot of PTO time

      Cons

      Underpaid compared to others in the industry. Difficult position to stay in for a long period of time. Claimants are hard to work with.

      2.0
      May 6, 2015

      Inconsistent on-boarding and training, inefficient systems & heavy workloads

      Claims examiner
      Recommend
      CEO approval
      Business Outlook

      Pros

      Sedgwick is a national third party claims administrator. Since they are national, there are opportunities around the country. The pay is decent, they provide good benefits, flexible hours & convenient locations.

      Cons

      The on-boarding process is inconsistent. Some people get individual one-on-one training over several weeks. Others get very little training and have to try to learn the systems through trial and error. There are online systems training courses, but they are not updated when the systems are "upgraded," making the training modules out of date and confusing. The systems are frequently slow or down. This wastes time and delays getting tasks completed. There is significant duplication built into the processes and procedures that also wastes time. Everyone works a full day, then goes home to log on and work some more.

      Viewing 4291 - 4293 of 4,620 Reviews
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      ReviewsSedgwick reviews

      Glassdoor has 4,913 Sedgwick reviews submitted anonymously by Sedgwick employees. Read employee reviews and ratings on Glassdoor to decide if Sedgwick is right for you.