Does Sedgwick pay their employees well?

According to anonymously submitted Glassdoor reviews, Sedgwick employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Sedgwick. This rating has been stable over the past 12 months.

How satisfied are employees working at Sedgwick?

53% of Sedgwick employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sedgwick 3.3 out of 5 for work life balance, 3.3 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Sedgwick?

Claims Adjuster (268) , Claims Examiner (256) , Customer Service Representative (208) , Claims Representative (177) , Leave of Absence Coordinator (126) , Service Center Representative (91) , Care Team Representative (59) , Disability Specialist (58) , Customer Service Representative (CSR) (57) , Team Lead (56) , Senior Disability Representative (55) , Claims Associate (54) , Senior Claims Examiner (54) , Claims Assistant (52) , Disability Representative Senior (44)

What are the pros of working at Sedgwick according to real employee reviews?

"Benefits are good and effective" ((in 451 reviews)); "Work from home is good" ((in 282 reviews)); "Great health care coverage and PTO; company promotes from within" ((in 189 reviews)); "Seems good and the people are great" ((in 147 reviews)); "Great team to work with." ((in 69 reviews))

What are the cons of working at Sedgwick according to real employee reviews?

"Low pay and not enough breaks" ((in 394 reviews)); "Poor management and very underpaid" ((in 290 reviews)); "There is no training team and then when the teams struggle the managers get the blame." ((in 190 reviews)); "No work life balance Medium pay" ((in 176 reviews)); "Salary is low but as said as a place to start a career and develop I feel it can be worth it." ((in 99 reviews))

What are employees saying about Sedgwick layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Sedgwick layoffs and their outlook for job security at Sedgwick in 2026.

What are the top reviewed Sedgwick locations?

Memphis , Orlando , Chicago , Atlanta , Dallas , Dubuque , Columbus , Irving , Dublin , Southfield , Eden Prairie , Tampa , Cedar Rapids , Los Angeles , Charlotte , Plano , Hilliard , Indianapolis , Minneapolis , Cleveland , New York , Seven Hills , Cincinnati , Phoenix , Roseville , Jacksonville , New Albany , Iowa City , Houston , Long Beach

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Sedgwick

Sedgwick reviews

3.2

53% would recommend to a friend

(4,602 total reviews)

Mike Arbour

59% approve of CEO

52% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.3

Culture & values

3.3

Work/Life balance

3.3

Career opportunities

3.0

Compensation and benefits

2.9

Senior management

Sedgwick has an employee rating of 3.2 out of 5 stars, based on 4,602 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sedgwick employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

1.0

Aug 5, 2012

It pays the bills.....barely

Case manager

Recommend

CEO approval

Business Outlook

Pros

Lots of PTO, paid holidays, decent benefits, nice co-workers

Cons

Low pay for amount of work expected-salaried with no bonuses that I'm aware of, 50+ hours a week to just get by, heavy caseload, most claim examiners have no respect for nurse case managers, evasive/difficult to contact H.R. Dept., micro-management, different standards for CEs than nurses, poor morale, extremely high turnover for "worker bees" as well as management, work hours are not flexible

5.0

Jul 19, 2012

Job eliminated after consolidation, I wish I still worked for SEDGWICK....!

Field investigator

Recommend

CEO approval

Business Outlook

Pros

Great company with excellent benefits and paid time off is the best I have ever seen. A positive work environment and a great business model....but not so good for employees jettisoned after takeover. Company is generous in paying 75 percent plus of the cost of medical insurance. There was a lot to love and they did give a fair amount of severance pay for my years of service.

Cons

My company: Factualphoto Inc. (Naperville, ILLinois), has been down-sized after a buyout by Sedgwick CMS. My job eliminated along with others to increase the profit margin. Peripheral markets that were hard won are now abandoned and only the most lucrative core urban markets kept. Sedgwick insisted on a 17 percent profit margin. Even though FP was profitable it wasn't enough margin for the parent co. Industry average is 3-7 percent. Without being precise, Factual had a solid and respectable profit margin. Sedgwick should have kept this business intact. What took Factualphoto many years to build provided a decent but not stellar rate of return. I know the macro-environment is inflationary but any business making a profit should not have been lightly dismantled. I also wish they had found another place in the company for me. In spite of my personal situation I can strongly recommend Sedgwick as an employer and I wish I had my old job back. SADDENED by this change.

2.0

Jul 15, 2012

Customer Service Representative

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

many vacation days per year

Cons

low pay and attendance policy needs improvement

Viewing 4534 - 4536 of 4,602 Reviews

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