Does Sedgwick pay their employees well?

According to anonymously submitted Glassdoor reviews, Sedgwick employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Sedgwick. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Sedgwick?

53% of Sedgwick employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sedgwick 3.3 out of 5 for work life balance, 3.3 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Sedgwick?

Claims Adjuster (268) , Claims Examiner (256) , Customer Service Representative (208) , Claims Representative (177) , Leave of Absence Coordinator (126) , Service Center Representative (91) , Care Team Representative (59) , Disability Specialist (58) , Customer Service Representative (CSR) (57) , Team Lead (56) , Senior Disability Representative (55) , Claims Associate (54) , Senior Claims Examiner (54) , Claims Assistant (52) , Disability Representative Senior (44)

What are the pros of working at Sedgwick according to real employee reviews?

"Benefits are good and effective" ((in 466 reviews)); "Great work from home hours." ((in 292 reviews)); "Great health care coverage and PTO; company promotes from within" ((in 196 reviews)); "Seems good and the people are great" ((in 145 reviews)); "Great benefits and time off" ((in 109 reviews))

What are the cons of working at Sedgwick according to real employee reviews?

"Low pay and not enough breaks" ((in 402 reviews)); "Poor management and very underpaid" ((in 284 reviews)); "There is no training team and then when the teams struggle the managers get the blame." ((in 200 reviews)); "No work life balance at all" ((in 171 reviews)); "Salary is low but as said as a place to start a career and develop I feel it can be worth it." ((in 100 reviews))

What are employees saying about Sedgwick layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Sedgwick layoffs and their outlook for job security at Sedgwick in 2026.

What are the top reviewed Sedgwick locations?

Memphis , Orlando , Chicago , Atlanta , Dallas , Dubuque , Columbus , Irving , Dublin , Southfield , Eden Prairie , Tampa , Cedar Rapids , Los Angeles , Charlotte , Plano , Hilliard , Indianapolis , Minneapolis , Cleveland , New York , Seven Hills , Cincinnati , Phoenix , Roseville , Jacksonville , New Albany , Iowa City , Houston , Long Beach

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Sedgwick

Sedgwick reviews

3.2

53% would recommend to a friend

(4,602 total reviews)

Mike Arbour

59% approve of CEO

52% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.3

Culture & values

3.3

Work/Life balance

3.3

Career opportunities

3.0

Compensation and benefits

2.9

Senior management

Sedgwick has an employee rating of 3.2 out of 5 stars, based on 4,602 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sedgwick employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

1.0

Jun 27, 2011

Sedgwick CMS sucks!!!!

Expense bill reviewer

Recommend

CEO approval

Business Outlook

Pros

The best thing about this employer is flexible work schedule.

Cons

You are paid semimonthly and there is no bonus or stock option.

4.0

Mar 30, 2011

Good place to work...

Claims supervisor - wc

Recommend

CEO approval

Business Outlook

Pros

Sedgwick CMS has a great reputation in the industry. Company offers descent pay and benefits. Great technological resources to help you do your job more effeciently. Advancement opportunities exist. Sedgwick CMS promotes growth.

Cons

Pay is only descent.. let's face it, the big bucks are with the carriers. Even still we hire colleagues from carriers. Just like any successful TPA, your clients can be demanding. How is this any different from our competitors - it is not. Hours are sometimes too long. You have to know this is the claims world though...nothing specific to Sedgwick CMS.

1.0

Mar 30, 2011

About what you'd expect.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Decent benefits. Good pto policy. A lot of sincere, smart workers. Go-getters do get noticed. Ability to branch out into new areas if you take the initiative.

Cons

Big claims office. Super fast pace. Stress. Overtime. All politics, all the time. More bureaucratic every day. Massive buck-passing and cya.

Viewing 4573 - 4575 of 4,602 Reviews

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