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      Sedgwick

      Engaged Employer

      Sedgwick reviews

      3.2

      53% would recommend to a friend

      (4,602 total reviews)
      avatar

      Mike Arbour

      59% approve of CEO

      52% positive business outlook

      Ratings by demographic groups

      Sedgwick has an employee rating of 3.2 out of 5 stars, based on 4,602 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sedgwick employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Reviews by job title

      5K reviews
      3.0
      Mar 22, 2011

      Overall like working with the company but the direction it has taken in the past 5 years, for me, has been downhill.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      A growing company with a great computer system, decent salaries, great benefits other than no longer having a pension (which is pretty typical these days), and challenging work.

      Cons

      The work/life balance has gone way down - requiring more with less people - and salaries, for some, could be much better as well as a lack of consistency with some very lacking individuals being promoted over very qualified people as well as very qualified people leaving for other employment due to all areas just noted.

      3.0
      Mar 6, 2011

      The employer provides job security with a above average paid time off ("PTO") with exception of poor office morale

      Claims examiner i
      Recommend
      CEO approval
      Business Outlook

      Pros

      *Above average PTO (starting at 19 days) *Flexible scheduling *Direct reporting supervisors are willing to provide effective feedback and assist their employees *401(k) is offered with employer-matching up to 50% on contributions under 6% per paycheck. Healthcare is provided through United Healthcare and regional HMOs, with a variety of options in plans. *Job security

      Cons

      The office morale has been declining over the years because of the change in upper (operations level) management. The company focuses on meeting goals (closing ratio, Compass, re-opens, paid claims per year, and etc...) rather than handling the claim and moving the file towards amicable resolution. The work load is very demanding and pay is not up to standard for the workload completed. Some employees say that their work-life ratio is diminished, however, I do not feel that way because I do not give employer more of my time then what I am paid for. The company has a lack of training. They will through the new employees into a burning fire and let them figure out how to investigate and adjust the claim. *There is no heavy lifting, but eyestrain and cramps are possible given long, continuous periods working at the computer

      Viewing 4576 - 4578 of 4,602 Reviews
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      ReviewsSedgwick reviews

      Glassdoor has 4,894 Sedgwick reviews submitted anonymously by Sedgwick employees. Read employee reviews and ratings on Glassdoor to decide if Sedgwick is right for you.