Does Sedgwick pay their employees well?

According to anonymously submitted Glassdoor reviews, Sedgwick employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Sedgwick. This rating has been stable over the past 12 months.

How satisfied are employees working at Sedgwick?

53% of Sedgwick employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sedgwick 3.3 out of 5 for work life balance, 3.3 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Sedgwick?

Claims Adjuster (268) , Claims Examiner (256) , Customer Service Representative (207) , Claims Representative (178) , Leave of Absence Coordinator (126) , Service Center Representative (91) , Care Team Representative (59) , Disability Specialist (58) , Customer Service Representative (CSR) (57) , Team Lead (57) , Senior Claims Examiner (55) , Senior Disability Representative (55) , Claims Associate (54) , Claims Assistant (52) , Disability Representative Senior (44)

What are the pros of working at Sedgwick according to real employee reviews?

"Benefits are good and effective" ((in 453 reviews)); "The ability to work from home since the pandemic has been great!" ((in 284 reviews)); "Worked from home and generous PTO" ((in 191 reviews)); "Seems good and the people are great" ((in 145 reviews)); "Great colleagues and leaders." ((in 68 reviews))

What are the cons of working at Sedgwick according to real employee reviews?

"Low pay and not enough breaks" ((in 397 reviews)); "Poor management and very underpaid" ((in 284 reviews)); "There is no training team and then when the teams struggle the managers get the blame." ((in 195 reviews)); "No work life balance at all" ((in 168 reviews)); "Salary is low but as said as a place to start a career and develop I feel it can be worth it." ((in 103 reviews))

What are employees saying about Sedgwick layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Sedgwick layoffs and their outlook for job security at Sedgwick in 2026.

What are the top reviewed Sedgwick locations?

Memphis , Orlando , Chicago , Atlanta , Dallas , Dubuque , Columbus , Irving , Dublin , Southfield , Eden Prairie , Tampa , Cedar Rapids , Los Angeles , Charlotte , Plano , Hilliard , Indianapolis , Minneapolis , Cleveland , New York , Seven Hills , Cincinnati , Phoenix , Roseville , Jacksonville , New Albany , Iowa City , Houston , Long Beach

Sedgwick reviews

3.2

53% would recommend to a friend

(4,610 total reviews)

Mike Arbour

59% approve of CEO

52% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (4,610 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

Veteran status

Sedgwick has an employee rating of 3.2 out of 5 stars, based on 4,610 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sedgwick employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

5K reviews

3.0

Sep 16, 2017

Claims Rep

Claims representative

Recommend

CEO approval

Business Outlook

Pros

Fair work life balance depend on your supervisor. I could take off suddenly for an emergency & feel like my supervisor would understand with no hassle. I worked on the Home Depot account which allowed us to work on site at THD HQ experiencing our client culture & perks such as onsite gym, cafe, & events! 100 dollar Gift cards awarded to top performers on each team

Cons

No room for growth I felt stuck & expressed interest in the senior level roles but was never considered after exceeding my goals & receiving awards. I wouldn't say it was the company but moreso the current Director who shows favoritism on who he wants to move up & when. 100% closing ratio for THD account which is sometimes impossible but expected of you!

1.0

Jun 27, 2017

Not a good place for a young person seeking advancement opportunities

It specialist

Recommend

CEO approval

Business Outlook

Pros

IT has outings and happy hour. Nice co-workers. Good amount of PTO when new. A good place for an older person who is not interested in advancing to finish out a few years before retiring.

Cons

Favoritism by management as there is no formal internal promotion process, but promotion of best friends. Low pay for an IT position. We use an out of date coding language which makes it hard to transfer knowledge to companies who use modern coding. Work-life balance is non-existent, combined with low pay, a lot of turnover. I have seen very good people leave in marketing, CR, IT, over the past few months due to poor senior leadership.

2.0

May 25, 2017

Stressful, micromanagement

Service center representative

Recommend

CEO approval

Business Outlook

Pros

Good amount of pto. No sick, or personal time. No weekends

Cons

Schedule have a 1 hr window start band. For example: 8 to 9, 10 to 11, or 11-12. Start time May vary everyday for as little as 15 mins to as much as an hr. Micromanagement is extreme. Worst year of my life, slowly began getting depressed at this job. Managers do not care of mental health. New clients are added , but pay does not reflect.

Viewing 220 - 222 of 4,610 Reviews

Jobs at Sedgwick

Workers Compensation Claims Representative | Dedicated Client | Multiple Jurisdictions & Licensing Required | Remote - Central or Eastern Time Zone

Charlotte, NC

View job

Liability Claims Associate | Remote (Central or Eastern Time Zone) | NY or HI Licensing Preferred

Charlotte, NC

View job

Patient Care Coordinator-4

Administrative Assistant

Atlanta, GA

View job

Sedgwick

Sedgwick reviews

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Claims Rep

Not a good place for a young person seeking advancement opportunities

Stressful, micromanagement

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