Seer Interactive reviews

3.3

45% would recommend to a friend

(22 total reviews)

Wil Reynolds

73% approve of CEO

57% positive business outlook

Reviews by job title

22 reviews

Reviews about "Compensation"

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3.0
Apr 11, 2019
Recommend
CEO approval
Business Outlook

Pros

You work with some of the most talented, smart and dedicated people you will ever meet. You will make lifelong friends, learn more than you thought you could and work harder than you thought you could. There are tons of perks including fun events, free soda, dogs in the office and relaxed PTO and WFH policies.

Cons

*While I don’t regret working there, I wish there were some changes that would have made my time there better and would have made me stay there longer and be more loyal. A big issue is how people are treated completely differently based on what seems like who leadership people like at that time. There are favorites that get passes for not doing their jobs or dropping huge balls - while others get reprimanded for tiny infractions or things totally out of their control. * Team leads are held to no standards and performance of those leads varies greatly from team to team - you might get lucky or you might be very unlucky. At no point were there any evaluations, did anyone ask for any feedback (including the team lead) or anyone check in if there were any issues or ways to improve. The only way team leads were measured was account dollars - which is luck in a lot of ways and keeps bad managers looking just fine if the team can hold their own. * While people sit 1-2 feet away from each other in really cramped spaces and seats are regularly changed - no one actually talks to one another outside of meetings or if they do, it’s very superficial. This totally stifles collaboration because people are scared to talk to people they don't know or naturally discuss problems/solutions. * You have a team and a team lead but you don't work on the same projects as your teammates, no one feels obligated to help if you need it and you feel bad asking because everyone is pretty strapped for time/resources * Management (directors, TLs) in particular, are totally hands off to the point where I felt ignored. If the results for clients are hitting goals and expectations, etc. - no one will notice you, particularly if you have a team lead who does not really engage outside their personal projects. *Sometimes management will schedule meetings with you to “check in” cancel them repeatedly, not bother to show up entirely or come very late and leave very early. There is no accountability to those people because as long as they don't do it to the CEO there is no repercussion. Should they do that to the CEO they will likely clear out their desks in the next month. * While they say otherwise internally with charts and survey data, the salary and incremental increases are far below competition locally and nationally - lots of employees have second jobs or freelance to make ends meet. They took away bonuses (for everyone except management) and added a totally insane system of you asking for permission to get money to do things the company deems worthy. * There is little to no investment in developing skills internally - you either learn something on your own or you struggle and maybe fail, no one will offer to help you and if you ever see your TL or director they are busy busy busy. * Most new employees come with no experience or applicable education, that can negatively impact the quality of work produced for each client and put added pressure on more qualified teammates to compensate, which makes lots of the more skilled employees jump ship, sometimes really quickly. * Lack of skill development makes the work output vary greatly - some clients get good work some get total misinformation or nonsensical recommendations with lots of jargon while others get good valuable work. There is no focus on quality only on how you grow business (sell stuff) or do things the CEO finds valuable - if you keep clients or gown current clients, you keep your job - you don’t get promoted or even acknowledged. * Seer is exceptionally cheap when it comes to employees and travel - ever want to share a room or even a bed in a Motel 6 under a highway above a bowling alley with coworker you barely know? Well get ready to do that after flying economy minus minus at 430am the day before and have to work an extra 6 hours when you get home because no one covered for you while you were traveling to see clients.

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Seer Interactive Response
4y
Thank you for your candor in sharing your experience! Performance management has been a big focus of ours over the past year. Putting standardized practices in place to create an equitable experience for our team is super important to us. Also really appreciate your feedback on creating a culture of collaboration. This has been something we're actively striving toward as we live into a hybrid working model. Thank you for helping to shed light on some potential blindspots as we continue to evolve our work and culture.
5.0
Sep 12, 2014
Recommend
CEO approval
Business Outlook

Pros

It’s frustrating to see 1-2 disgruntled old employees continue to take advantage of GlassDoor’s influence on what really goes on at SEER. I know this will bring more trolling reviews, but I had to add in my experience of SEER as it’s likely the most tenured non-director perspective available. Here’s some highlights & details: SEER has never turned down a vacation request from me over 6 years. I have never turned one down from my team of AMs & support. I have never questioned a sick day, trusting that if you’re sick, you’ll keep that at home & get better. You’re given a tremendous amount of responsibility. You’re able to work with fortune 500 companies, get your voice heard on the SEER blog, and directly see how you make an impact on clients. That’s the reason I came here to start, I knew almost down to the dollar how I mattered and that is still a great feeling. We have internal employee reviews and use a tool called TribeHR. This is the first year we’ve tried Tribe (tested a few systems and Work.com in the past) and it allows you to provide 360 reviews of employees, the president, Wil, and everyone who wants one. If you don’t want a review, we don’t force one. Pretty simple. I personally like to understand how I can work better with my teammates and get feedback on how to improve, so I elect to opt in. Do, Delegate, Delete. This is crucial as well as the ability to respect your own schedule. Coming from a more corporate environment prior to this job, I really didn’t have the luxury of saying no when asked to do something. I always had to say yes. At SEER, if you say yes to everything, you’re not respecting your time. Eventually, something will be dropped that should have been delegated or deleted (said no to). If you’re great at managing your own schedule and don’t feel a pressure to say yes to everything, a majority of the concerns listed in other reviews won’t exist for you. Work life balance – I left early on 3 Fridays this summer at 3pm to head down the shore. Looking back through time off requests, I approved all 12 summer Friday requests from my team so they could get an early start to their weekend. Someone on my team just got back from taking a full week off. She filled out our document that lets everyone know who is covering clients/deliverables, then no one needed to contact her while she was away because it was covered. I also took three days off recently. I let everyone know that I would not be responding to emails and had a plan in place for when I left. Nothing was dropped. No one was overworked. I felt little pressure to check emails (and actually had Wil chime in on a message saying to put me on BCC since I was out). Similar to the paragraph above, if you feel pressure that you’re letting someone down by not answering emails, vacations will be stressful. SEER has a vacation document that helps you actually take a vacation. It details what coworker covers a project or deliverable while you’re out. If coworkers are booked, we have hired contractors to take on non-essential work to alleviate heavy workloads. We did this just last week (9/8). Training employees – I’ll ping HR whenever we have a post up about how SEER invests in professional development. I have a budget to spend on my team for development. Whether that’s reading Getting to Yes with a teammate and comparing notes, sending two members to the PA Women’s Leadership Conference in October, or sending two different team members to the C3 Conductor conference in NYC, I’m trying my best to use that budget to grow individual employees on my team as well as SEER. Part of my own performance is measured in how I've helped my team grow professionally.

Cons

If you’re great at managing your own schedule and don’t feel a pressure to say yes to everything, a majority of the concerns listed in other reviews won’t exist for you. On the flip side, if you have that feeling of "I've done what I needed to do today, but other people are here so I should stay", it could be stressful. You know yourself best.

1.0
Sep 2, 2014
Recommend
CEO approval
Business Outlook

Pros

You get team lunches once a month.

Cons

SEER Interactive was one of the most stressful, dysfunctional agencies I have ever been a part of. This is why I, along with a handful of others, actively left after about a year. Describing how SEER currently functions as “Clowns running the show” couldn’t be a more accurate description. During one of my first months working at SEER we had an emergency meeting where we learned that a couple people were being let go. During the meeting someone turned to me and said, “is this your first one?” I had no idea what they were talking about, first what? Apparently these meetings where people got fired randomly happened every few months. Like clockwork, about three months later another person was let go. Then a few months after that, a manager let go. I left on my own accord because I learned early on that SEER was not the company that I thought it was. They do a really good job of highlighting all the fun they have. Yes, their marketing videos are shiny and yes, they go to Six Flags once a year (as a sidenote: SEER, please for the love of God, STFU about Six Flags). But please know, that what they don’t tell you is that they work you to the bone. I was so emotionally and physically exhausted (which HR apparently refers to as “being challenged”) that some days I just needed to go in a corner and cry before pushing up my sleeves and getting back to work. This continued after I repeatedly asked for help from management, without any success. Also, several my colleagues began taking prescription medication just so they could get to sleep at night. Still thinking about applying to SEER? Well: If you want to rarely (if ever) take vacation…then SEER is the place for you. If you want to work in a cliquey, dramatic environment where how much to adhere to the “SEER WAY” directly impacts your job security…then SEER is the place for you. If you want to work at a place where you give it your all every day, often working for 10-12 hours on average for sometimes very difficult clients, only to abruptly learn that you’re being let go for no reason…then SEER is the place for you. If you are looking for a revolving door, have no marketing experience, and are looking to be on the job hunt again within the year….then SEER is the place for you. If you’re looking to be overworked and unpaid, burn out quickly, and literally never get a raise for the next 5 years…then SEER is the place for you. All of my fellow coworkers from SEER who’ve quit or been laid off in the past year (there’s about 5-10 of us now who’ve actively left) are working for amazing agencies, with “truly” great culture and from time-to-time, we chat about how we all felt lied to, and swindled by SEER’s promises during the interview process. As a sidenote, I would encourage you to question and take a deep look at any positive review of SEER on this site. Any review from a current employee that reads, “Cons: not being able to stay at work longer” seems perfectly honest, legit and organic…right?

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