SelectQuote reviews

3.3

54% would recommend to a friend

(1,903 total reviews)
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Tim Danker

66% approve of CEO

55% positive business outlook

SelectQuote has an employee rating of 3.3 out of 5 stars, based on 1,903 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SelectQuote employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Apr 7, 2024
Recommend
CEO approval
Business Outlook

Pros

Work from home and no weekends

Cons

Inexperienced Management. Swim or drown "leveling". That happened once a week for over six weeks. When the inbound calls stop, you have to be a telemarketer. Not an agent. The more you believe in Artificial Intelligence, Five9, and your bosses, the more turnover you will have. Retention on these "policies" has to be about 33% and nobody gets renewals or any type of support for retaining business. If you can lie "and not get caught" and understand the marketing department plays by different rules, like offering $300 a month for dogfood,you may be making $14.00 an hour once everyone's hands are out of your pockets, and you'll be paid LAST as an "agent".

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SelectQuote Response
2y
Thank you for taking the time to leave a review with us. SelectQuote values your feedback and wants to address your concerns. We are very sorry to hear about your experience. Throughout training, SelectQuote strives to give our candidates realistic expectations of the dynamic and competitive sales environment. We understand that at times the competitive and rigorous nature can be challenging, and even overwhelming. We want to make it known that we look to promote a supportive environment for our teams, so we apologize for the lack of communication and poor management you have experienced. SelectQuote takes your words very seriously and will use them to help us improve moving forward.
5.0
Apr 5, 2024

5 years in and loving my work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

SelectQuote has invested into my development and continued professional growth. They have trusted me and allowed me the opportunities to grow and fail. Failure while growing in your career is bound to happen and my team has supported me along that journey.

Cons

It is a fast-paced, ever-changing environment. This can mean at times work seems exhausting and never ending. This isn't the right work environment for everyone. So as long as you come into it fully aware then you will be fine.

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SelectQuote Response
2y
Thank you for leaving a review. SelectQuote values your feedback and the transparency in your words! We are happy to hear about your experience with us. At SelectQuote, we look to provide our associates with various opportunities for professional development. Additionally, we want to recognize our talent and reward our members accordingly. We are actively looking to communicate this throughout the whole organization. Please know that your words are taken very seriously and will be used to help us improve moving forward. Thank you, again for the honest review, keep up the amazing work!
1.0
Apr 4, 2024
Recommend
CEO approval
Business Outlook

Pros

When the threat of being fired turns to reality—which doesn’t take long

Cons

They do not care. I had issues with my ATT service right before the nationwide shutdown and they fired me for not being able to do 1 day of training.

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SelectQuote Response
2y
Thank you for taking the time to leave a review. SelectQuote values your feedback and wants to address your concerns. Throughout training, SelectQuote strives to depict a realistic expectation of the very dynamic and at times challenging sales environment that many of our agents face. Please know that we understand at times this can be overwhelming, especially when outside factors can have an affect on performance. We are very sorry to hear about your experience with us. SelectQuote takes your words seriously and will use them to help us improve the employee experience moving forward.
Viewing 406 - 408 of 1,903 Reviews

Glassdoor has 2,020 SelectQuote reviews submitted anonymously by SelectQuote employees. Read employee reviews and ratings on Glassdoor to decide if SelectQuote is right for you.