SelectQuote reviews

3.3

54% would recommend to a friend

(1,904 total reviews)
avatar

Tim Danker

66% approve of CEO

55% positive business outlook

SelectQuote has an employee rating of 3.3 out of 5 stars, based on 1,904 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SelectQuote employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Feb 10, 2024
Recommend
CEO approval
Business Outlook

Pros

None really in all honesty

Cons

Was way different once actually on the floor

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SelectQuote Response
2y
Thank you for taking the time to leave a review. SelectQuote values your feedback as an associate and would like to address your concerns. Throughout training, SelectQuote strives to depict a realistic expectation of the competitive and at times challenging sales environment for our candidates to best prepare them for their roles. We understand that at times, this in-depth training can be overwhelming. Additionally, we look to promote a supportive and healthy work-life balance. We are very sorry to hear that this was not your experience. SelectQuote takes your words very seriously and will use them to help us improve the employee experience moving forward. To further voice any concerns, we encourage you to reach out to HR.
1.0
Feb 6, 2024
Recommend
CEO approval
Business Outlook

Pros

It's remote job so that is the only pro I can think of and great training.

Cons

High Pressure Sales Environment: Constant pressure to meet sales targets without adequate support or training can create a stressful work atmosphere. Lack of Work-Life Balance: Expectations to remain on the phone continuously, potentially leading to long working hours without sufficient breaks. Inflexible Work Schedule: Strict adherence to being on-call, making it challenging to manage personal time or emergencies. Limited Career Development: Scarce opportunities for professional growth or advancement within the company. High Employee Turnover: A work environment that leads to dissatisfaction might result in high turnover rates, impacting team cohesion and morale. Lack of Support: Minimal support from supervisors or the team, especially in handling complex customer issues or personal well-being. Pressure to Prioritize Quantity Over Quality: Focus on call quantity may detract from the quality of customer interactions and service.

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SelectQuote Response
2y
Thank you for taking the time to leave a review. The company is very sorry to hear about your experience throughout your time with us, and would like to address your concerns. As soon as our candidates begin training, we strive to offer realistic expectations of the competitive, timely, and dynamic sales environment. This can at times be overwhelming, so we do apologize if your experience throughout this process was not satisfactory. Please know, that SelectQuote strives to promote a healthy work-life balance within our culture. Additionally, we take pride in the various growth opportunities we offer to our team members. However, we are constantly working to communicate this more effectively throughout the company. Once again, we apologize for your poor experience with us. We encourage you to reach out to your manager for further support, or you can always contact our HR Department for assistance.
3.0
Feb 6, 2024

It's a job...

Recommend
CEO approval
Business Outlook

Pros

Extensive training, They pay for licensing.

Cons

They work you to the bone. And if you don't volunteer to work overtime and weekends, they feed you the crappy leads.

avatar
SelectQuote Response
2y
Thank you for taking the time to leave a review. SelectQuote is sorry to hear about your experience with us. We want to make it known that the company values your feedback and wants to address your concerns. Throughout training, SelectQuote strives to offer a realistic expectation of the competitive and rigorous sales environment for our candidates to best prepare them for their roles. We understand that at times this can be overwhelming to our associates. Please know that we do value each associate who works under the company, and will continue working to offer a supportive, collaborative environment. Once again, we are sorry to hear about your experience. SelectQuote takes your words very seriously and will use them to help us improve the employee experience moving forward.
Viewing 445 - 447 of 1,904 Reviews

Glassdoor has 2,021 SelectQuote reviews submitted anonymously by SelectQuote employees. Read employee reviews and ratings on Glassdoor to decide if SelectQuote is right for you.