SelectQuote reviews

3.3

54% would recommend to a friend

(1,904 total reviews)
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Tim Danker

66% approve of CEO

55% positive business outlook

SelectQuote has an employee rating of 3.3 out of 5 stars, based on 1,904 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SelectQuote employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
4.0
Jan 18, 2024
Recommend
CEO approval
Business Outlook

Pros

Training was thorough and supportive, No hidden job expectations and tools for support and compliance were provided.

Cons

If new to the industry you were on teams of seasoned high ranked associates. You get very low level leads if you just start and most are highjacked from lead sources preying on seniors dialing one number thinking it is Medicare or Social Security sometimes even a cell phone or cable company phone number, Pressure for quantity not quality.

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SelectQuote Response
2y
Thank you for leaving a review. SelectQuote appreciates your feedback and thanks you for providing us with helpful advice! We are delighted to hear that our training and environment have supported you and helped you effectively perform your role. However, we understand the sales environment can at times be rigorous and competitive. As a result, we strive to give in-depth training to our teams. Additionally, it is important to state that all of our clients have previously shown interest in our services and we do value them as customers. As always we take your feedback very seriously and will be using it to help us improve our management moving forward. Thank you, again, for taking the time to share your feedback.
1.0
Jan 17, 2024
Recommend
CEO approval
Business Outlook

Pros

A company of worker bees.

Cons

I worked for this company for over 9.5 years. I started off in sales, then enrollment, customer service and finally a transfer agent. Your job security is based on how you perform during Annual Enrollment Period which is 7 weeks each year. There is no work like/balance. 12 to 14 hour days and six days a week. They encourage you not to take breaks or lunch. If you do your bonus/commission check is affected negatively. They will not provide six month compensation package until 2-3 weeks into the period. Therefore you don't have the time make a decision to stay because AEP has already started. Their stock price is still very low. I lost 90 percent of the value in my stock. One year they told me not to come back to work for three weeks in December. A week later they called me back because they did not want me to file unemployment. Another year I was promoted to trainer and promised $16.50/ hour and was paid $14.50. The temps were making the same wage. There is no growth and always cutting your income.

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SelectQuote Response
2y
Thank you for taking the time to leave a review. SelectQuote values your feedback as an associate! We appreciate your dedication to the company and want to address your concerns. Throughout training, SelectQuote strives to depict a realistic expectation of the competitive and at times challenging sales environment for our candidates to best prepare them for their roles. We understand that at times, this in-depth training can be overwhelming. Additionally, we look to promote a supportive and healthy work-life balance. We are very sorry to hear that this was not your experience. SelectQuote takes your words very seriously and will use them to help us improve the employee experience moving forward. To further voice any concerns, we encourage you to reach out to HR.
3.0
Jan 17, 2024
Recommend
CEO approval
Business Outlook

Pros

Incentives, bonus, work environment, management, training

Cons

Low base pay, unstable, changes, benefits

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SelectQuote Response
2y
Thank you for leaving a review. SelectQuote greatly appreciates the honesty in your feedback and would like to address any concerns. We are delighted to hear about your positive experience with our culture and supportive management. We take pride in offering a collaborative, inclusive, and rewarding environment. However, we understand your concerns and want to ensure that we strive to give a realistic expectation of the sales environment our agents will be facing. This includes a dynamic and at times challenging experience. Please know that we do take your words seriously and will be using your feedback to help us improve moving forward. Thank you, again for the review.
Viewing 475 - 477 of 1,904 Reviews

Glassdoor has 2,021 SelectQuote reviews submitted anonymously by SelectQuote employees. Read employee reviews and ratings on Glassdoor to decide if SelectQuote is right for you.