SelectQuote reviews

3.3

53% would recommend to a friend

(1,908 total reviews)
avatar

Tim Danker

65% approve of CEO

53% positive business outlook

SelectQuote has an employee rating of 3.3 out of 5 stars, based on 1,908 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SelectQuote employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
2.0
Apr 18, 2023

Insurance agent

Recommend
CEO approval
Business Outlook

Pros

Commissions were decent and there’s an hourly pay

Cons

Hourly pay is low Chargebacks Poor management

2.0
Apr 17, 2023
Recommend
CEO approval
Business Outlook

Pros

Work from home. Decent health insurance.

Cons

Ever changing performance metrics. They push you to take more calls early, when the conversion numbers are very low company wide and then punish you(reduce lead quality and quantity) for not having a high enough conversion rate. Lead quality is determined by conversion rate. Was frustrating to be selling $35-45k AP monthly and be treated like you're pond scum. I wasn't a top producer there, but anywhere else, those numbers top notch. commission percentages were based on lead quality. You got paid more more for selling a lower quality lead. When they restructure the entire divisions com structure, the commissions were a third of previous amount. I rage quit when my first monthly commission check under the new plan was nearly $7k less than under the old pay scale.

avatar
SelectQuote Response
3y
Thank you for sharing your honest feedback with us. We are sorry to hear about your poor experience with us. At SelectQuote we try our best to prepare Associates for the competitive and dynamic sales environment. We apologize if this was not apparent throughout your time with us. Please know, we do take your thoughts seriously and will consider them to help us improve in the future. To voice any additional feedback or concerns, please contact our HR department.
1.0
Apr 17, 2023
Recommend
CEO approval
Business Outlook

Pros

The job is fully remote

Cons

Dialer that does not stop all day (600-700 calls) full of mislead senior citizens trying to get them to complete a "medicare review" by transferring them to a licensed agent who is really trying to sell them a brand new plan. The attendance policy is atrocious They have thought of every way to take your monthly bonus away from you. Attendance, availability, failing QA etc.

avatar
SelectQuote Response
3y
Thank you for sharing your honest feedback with us. We are sorry to hear about your poor experience with us. Our sales environment is a highly rigorous and dynamic one, and SelectQuote strives to prepare employees for that reality. However, we understand your concern and are continuously looking to improve our sales environment. We do take your thoughts seriously, so please reach out to any manager or our HR department to further voice any feedback or concern.
Viewing 661 - 663 of 1,908 Reviews

Glassdoor has 2,025 SelectQuote reviews submitted anonymously by SelectQuote employees. Read employee reviews and ratings on Glassdoor to decide if SelectQuote is right for you.