SelectQuote reviews

3.3

54% would recommend to a friend

(1,896 total reviews)
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Tim Danker

66% approve of CEO

55% positive business outlook

SelectQuote has an employee rating of 3.3 out of 5 stars, based on 1,896 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SelectQuote employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Oct 26, 2017

Thoughts from an agent

Recommend
CEO approval
Business Outlook

Pros

Once you have a proven track record of performance you are allowed to work some days remotely.

Cons

The dishonesty of those in upper management is staggering, and insulting to the agents who work their butts off to close deals. The incentive plan seems to be misguided as managements focus is on your talk time, while your compensation plan rewards bound premium. This creates a major disconnection between what management wants you to do and how you make money. You can never really tell what is going on in this company as all that trickles down from the executives are lies and vague answers to specific questions pertaining to what can be done for an agent to make more money. While they tell you metrics drive who gets what leads that is not the case. When asked what goes into determining an agents lead mix management admits that they won't disclose all that goes into it. I've worked for some less than reputable companies but never been bait and switched like I have been with selectquote. When it comes to my income and providing for my family I cannot accept a company treating me with such disrespect as they slash all agent commissions justifying the practice with lies about your expected increase in premium. They promote zero work life balance. They discourage hour lunches, are disappointed in you if you don't put in high levels of overtime consistently. And now with their terrible lead quality the incentive to put in more hours is virtually gone. Truly sad because when I started this company had a chance to be something special. It has instead chosen to treat its agent like disposable labor. This sentiment permeates the sales floor only making sales that much more difficult. If being excited about going to work, enjoying what you do, and trusting and respecting those you work for is important my suggestion is to look elsewhere. Ive worked for dying companies before. While not pleased I respected management for being upfront and honest about what was taking place moving forward. Ive had too many sleepless nights, mulling over the lies I'd been fed. Wondering how I would feed my family to recommend this company. Find an employer you can trust that will treat you with respect.

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SelectQuote Response
8y
Thank you for your comments. It is concerning to us that your experience with our company has not been satisfactory. We will share your feedback to management. We highly encourage you to share any other concern to our HR Department where doors are open and open forums are welcome to hash over discords.
5.0
Oct 5, 2017
Recommend
CEO approval
Business Outlook

Pros

Great training for any sales position - our trainers know what they are talking about and they do a great way of communicating it to a class full of people. Our brand new building is amazing and I love the modern vibe that we have in the office. The standing desks for the core agents are amazing too - hoping to make my way up there! They bring us in food constantly and they make sure that we are happy while we are at work. We have a game area, a break lounge (with plenty of microwaves) espresso/coffee machines and a gym. I'm excited for outside to get done so we can enjoy that space as well.

Cons

That you aren't guaranteed a position when you start. If you have to prove yourself to allow yourself to be on the sales team but there are many other opportunities if it doesn't work out . Also, for being an insurance agency our health insurance is expensive and not that great. Wish there was something a little better- besides that no complaint

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SelectQuote Response
8y
We surely appreciate your giving us a pat on the back for the training, opportunities and perks we provide for our employees! The cost of healthcare is a national problem but please be assured that we continually benchmark ourselves against peer companies as we strive to remain competitive. Thank you for your great review and we are delighted that you are part of SelectQuote!
3.0
Oct 2, 2017

Aep enroller

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Seems like a growing, thriving, company. Opportunity to get your foot in the door and learn a lot.

Cons

Trainers seem very green. They don't seem to know how to break down the information and have a hard time answering questions that are not already spelled out for them. They don't take the initiative to go find the real answer. Instead your told 'don't worry about that' when they probably just don't know the answer. Still in training and just hoping the floor supervisors will be more knowledgeable and explain in clearer terms

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SelectQuote Response
8y
Thank you for sharing this feedback with us. We are sorry to hear about any challenges you have had during training with your trainers. Please know that we will be looking into the issues you noted. If you have any lingering concern, we encourage you to reach out to our HR or Management Team. We are here to help resolve any disconnect.
Viewing 1702 - 1704 of 1,896 Reviews

Glassdoor has 2,013 SelectQuote reviews submitted anonymously by SelectQuote employees. Read employee reviews and ratings on Glassdoor to decide if SelectQuote is right for you.