Sentara Health reviews

It’s gotten so bad that most therapists are leaving. Sentara no longer cares about quality of care, nor their therapists well being. They require you to take PTO for holidays instead of paying holiday pay like other hospital systems. They force long monthly meetings that are required to review metrics and pretend it’s team bonding, yet count it against your productivity. They demand marketing, but also count it against your productivity. Major issues with central scheduling that administration chooses to ignore, leaving therapists with either productivity hits or being doubled. They removed paid documentation and we have a 30 minute lunch in between patient doubles. Our pay structure was changed with one day notice from salary to hourly. There’s absolutely no time in the day to accomplish the required admin tasks because you are slammed with patients. It’s a PT mill at best, which is absolutely wild given the reimbursement rates sentara receives as a nonprofit hospital compared to a private practice. This place is corrupt, corporate greed at its finest.

Sentara is now forcing PTs to do 30 minute evaluations, see 3-4 patients an hour during treatment sessions, and they are only focused on productivity, NOT patient care. They ask their PTs to bill unethically with Medicare. While they advertise 21 days of PTO, they make you take your PTO for all holidays or if the clinic is closed due to weather. They recently reduced mothers’ pumping time to only 15 minutes and told postpartum moms that if they wanted longer than 15 minutes they would have to take the rest as PTO (aka another 10-15 minutes.) They also just removed our documentation time, we used to have a 30 minute lunch and 30 minutes to document in the middle of the day, but now we only have a 30 minute lunch in the middle of the day, whether you work a 10 hour shift or an 8 hour shift. Additionally, they require you to track your own productivity. At the end of every day you have to count every single patient and unit and put it into a tracker along with how many hours you worked. Sentara also changed our pay structure to instead of being salary, we are now basically hourly. We found out about this change on a Friday and it was implemented the following Monday. Do not work for this company, they do not care about you and will burn you out.