Does Sentry pay their employees well?

According to anonymously submitted Glassdoor reviews, Sentry employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at Sentry. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Sentry?

74% of Sentry employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sentry 4.1 out of 5 for work life balance, 3.9 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Sentry?

Account Manager (31) , Claims Adjuster (31) , Claims Representative (28) , Customer Service Representative (24) , Software Engineer (24) , Claims Representative II (20) , Software Developer (20) , Business Products Specialist (10) , Associate Software Developer (9) , Analyst (6) , Claims (6) , Sales Representative (6) , Claim Representative I (5) , Sales (5) , Claims Representative I (4)

What are the pros of working at Sentry according to real employee reviews?

"And good benefits" ((in 77 reviews)); "Good Pay but way to many hours" ((in 45 reviews)); "People on the team are great" ((in 35 reviews)); "Good work / life balance" ((in 30 reviews)); "Plenty of hours Great coworkers The company and department celebrated the employees frequently plus had many events" ((in 18 reviews))

What are the cons of working at Sentry according to real employee reviews?

"Poor management and very political." ((in 45 reviews)); "Managers have no idea what is going on in your territories." ((in 15 reviews)); "Training is poor." ((in 15 reviews)); "management is completely incompetent and upper management is completely oblivious to this somehow" ((in 15 reviews)); "Bad leadership." ((in 8 reviews))

What are the top reviewed Sentry locations?

Stevens Point , Madison , Goldsboro , Davenport , Scottsdale , Richmond , Irvine , Middleton , Los Angeles , Salem , New York , El Paso , San Francisco , Atlanta , Chicago , Las Vegas , Keizer , Appleton , Plover , Raleigh , Nashville , Cincinnati , Denver , Oregon City , Elizabeth , New Brunswick , Freeport , Edwardsville , Vienna , Saint Louis

Sentry reviews

3.8

74% would recommend to a friend

(676 total reviews)

Pete G. McPartland

86% approve of CEO

85% positive business outlook

Ratings by category

4.1

Work/Life balance

4.1

Compensation and benefits

3.9

Culture & values

3.7

Diversity & inclusion

3.7

Senior management

3.6

Career opportunities

Sentry has an employee rating of 3.8 out of 5 stars, based on 676 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sentry employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

676 reviews

5.0

Jun 12, 2021

Great place to work with excellent leadership

Data architect

Recommend

CEO approval

Business Outlook

Pros

Employee focused company with great leadership at all levels. Numerous opportunities for growth. Campus and buildings are gorgeous with up-scale amenities.

Cons

Insurance industry so a bit conservative in some areas and unknown post-covid remote work options.

Sentry Response

5y

I’m happy to know you’re enjoying your role, the people you work with, and the culture we’ve created at Sentry. We’re in the business of assessing risk, so we acknowledge our approach to the business and financial decisions we make can sometimes be conservative. And those decisions have helped us become a financially stable company. In regard to remote work, we intend to continue to use our offices and associate amenities moving forward; however, we’ve learned there’s a place for work-at-home that we aren’t going to abandon. We plan to share how we’ll introduce more flexibility into your work experience soon. Thanks for sharing your thoughts with us. Jim Frank – Chief Information Officer

4.0

Jun 10, 2021

Sentry

Claim representative

Recommend

CEO approval

Business Outlook

Pros

401K match, yearly bonus, work from home, solvency

Cons

nonstandard can be tough, no work/life balance, diversity

Sentry Response

5y

We appreciate feedback from current associates so thank you for taking the time to share your feedback with us. It’s great to know you enjoy the benefits and financial stability Sentry provides. Like many other roles, I understand the nonstandard insurance space can be challenging at times, from challenging conversations to claims workloads. If you’re experiencing challenges, including work/life balance, please talk with your manager or HR representative. Although claims have fluctuated recently due to shifting pandemic mandates and protocols, we’re actively working to stabilize our workloads and want to ensure you have the support you need. In regards to diversity, we recognize now more than ever that diversity is something we need to actively strive for. While we embrace and encourage diversity at Sentry, we’re identifying steps we can take to improve. Thank you for sharing a review. Michele Dufresne – Chief Claims Officer

5.0

Jun 7, 2021

Assist customers

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Awesome management always helpful it’s always someone willing to help out

Cons

No cons I have no complaints very awesome company

Sentry Response

5y

Thank you for sharing this review—it’s wonderful to hear that you enjoy working here at Sentry. We’re committed to fostering open communication throughout our organization, and we know our management team plays an essential role in helping you and your fellow customer service representatives successfully support our policyholders. Thank you again for taking the time to share this feedback with us. Elisha Robinson - Chief Customer Service Operations Officer

Viewing 304 - 306 of 676 Reviews

Jobs at Sentry

Claims Representative Entry Level

Digital Media Specialist

Stevens Point, WI

View job

Software Developer (Hybrid Work Model)

Stevens Point, WI

View job

Medical Bill Reviewer I

Stevens Point, WI

View job

Print to Mail Operator I

Sentry

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Great place to work with excellent leadership

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