Does Sentry pay their employees well?

According to anonymously submitted Glassdoor reviews, Sentry employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at Sentry. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Sentry?

74% of Sentry employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sentry 4.1 out of 5 for work life balance, 3.9 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Sentry?

Account Manager (31) , Claims Adjuster (31) , Claims Representative (28) , Customer Service Representative (24) , Software Engineer (24) , Claims Representative II (20) , Software Developer (20) , Business Products Specialist (10) , Associate Software Developer (9) , Analyst (6) , Claims (6) , Sales Representative (6) , Claim Representative I (5) , Sales (5) , Claims Representative I (4)

What are the pros of working at Sentry according to real employee reviews?

"They offer good benefits and a 401k and multiple annual celebrations to maintain the culture." ((in 85 reviews)); "Good Pay but way to many hours" ((in 46 reviews)); "People on the team are great" ((in 35 reviews)); "Good work / life balance" ((in 32 reviews)); "Plenty of hours Great coworkers The company and department celebrated the employees frequently plus had many events" ((in 18 reviews))

What are the cons of working at Sentry according to real employee reviews?

"Poor management and very political." ((in 44 reviews)); "Training is poor." ((in 16 reviews)); "Managers have no idea what is going on in your territories." ((in 15 reviews)); "management is completely incompetent and upper management is completely oblivious to this somehow" ((in 15 reviews)); "Heavy work load." ((in 12 reviews))

What are the top reviewed Sentry locations?

Stevens Point , Madison , Goldsboro , Davenport , Scottsdale , Richmond , Irvine , Middleton , Los Angeles , Salem , New York , El Paso , San Francisco , Atlanta , Chicago , Las Vegas , Keizer , Appleton , Plover , Raleigh , Nashville , Cincinnati , Denver , Oregon City , Elizabeth , New Brunswick , Freeport , Edwardsville , Vienna , Saint Louis

Sentry reviews

3.8

74% would recommend to a friend

(676 total reviews)

Pete G. McPartland

86% approve of CEO

85% positive business outlook

Ratings by demographic groups

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Gender

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Sentry has an employee rating of 3.8 out of 5 stars, based on 676 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sentry employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

676 reviews

3.0

Apr 13, 2021

Insurance

Auto claims adjuster

Recommend

CEO approval

Business Outlook

Pros

Work from home bonus 401k match

Cons

No work life balance, no compassion, set up to fail, afraid to say no to plaintiffs counsel

Sentry Response

5y

I appreciate your feedback about your experience in your current role. It’s great to know you’re enjoying your benefits; however, I’m concerned about your comments regarding your workload and the amount of support you’re receiving. I encourage you to discuss your concerns with your manager or your HR representative. I want to make sure we understand areas of opportunity so we can help you and other associates. As claims professionals it’s our responsibility to ensure we’re balancing our obligations to our insured with the right compensation to the plaintiff to resolve their claim. If you have any concerns about achieving that balance, please bring them to your manager’s attention. Thank you for leaving a review. Michele Dufresne – Chief Claims Officer

4.0

Mar 30, 2021

Corporate but Good Team

Software developer

Recommend

CEO approval

Business Outlook

Pros

Stable job, opportunity to make a difference

Cons

Some in the IT department are super smart and helpful. Some are sort of just getting by. Turnover is very low, so sometimes you sort of get stuck on a team with a low performer.

Sentry Response

5y

Thanks for sharing the feedback from your time at Sentry. I’m happy to know you felt and knew your work contributed to our shared success. I recognize that like many organizations, we have varying levels of talent within our teams. We value the contributions of our associates and work to create an environment where people can grow and develop. I appreciate your feedback and will keep it in mind as we consider other areas of opportunity. Jim Frank – Chief Information Officer

2.0

Mar 29, 2021

WorkLife Balance Non-existent

Bodily injury claims adjuster

Recommend

CEO approval

Business Outlook

Pros

Decent Benefits Health and Disability Insurance 8% Match on 401k

Cons

Workload Excessive Expected to work weekends Lack of Training

Sentry Response

5y

While it’s great to know you were happy with the benefits we provide our associates, I’m sorry to hear about the challenges you experienced. I recognize claims workloads vary frequently, so we continually monitor staffing levels to ensure we have the support our customers need. It’s our goal to maintain reasonable workloads to allow our associates to have an appropriate work-life balance. We have a robust training program and offer a variety of position-specific and personal development learning through Sentry University. I’ll pass along your feedback about the disappointment you experienced with your training. Thank you for your review. Michele Dufresne – Chief Claims Officer

Viewing 322 - 324 of 676 Reviews

Jobs at Sentry

Claims Representative Entry Level

Digital Media Specialist

Auto Claims Appraiser

Medical Bill Reviewer I

Stevens Point, WI

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Auto Claims Appraiser

Sentry

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Insurance

Corporate but Good Team

WorkLife Balance Non-existent

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