Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Sentry

      Engaged Employer

      Sentry reviews

      3.8

      74% would recommend to a friend

      (676 total reviews)
      avatar

      Pete G. McPartland

      86% approve of CEO

      85% positive business outlook

      Ratings by category

      4.1

      Work/Life balance

      4.1

      Compensation and benefits

      3.9

      Culture & values

      3.7

      Diversity & inclusion

      3.7

      Senior management

      3.6

      Career opportunities

      Sentry has an employee rating of 3.8 out of 5 stars, based on 676 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sentry employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      676 reviews
      5.0
      Nov 8, 2016

      Overall Great Employer

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      I honestly feel like this company is dedicated to treating its employees well. On the whole, great benefits package, room for advancement, and work-life balance. Although with 10+ years at the company, I know that each area is treated differently depending on management. I've had great bosses and bad bosses. Most of the negative reviews here are from either Claims or Sales which are very high pressure jobs by nature. Very financially stable company that is geared toward tech and customer service improvements.

      Cons

      As with all insurance companies (maybe all big business?), there appears to be the good-ole-boys club mentality. Seemingly unqualified men are promoted ahead of women. There are no VPs in any of the critical insurance operations - claims, IT, investments, etc., even though the company is comprised of more than 50% women.

      avatar
      Sentry Response
      9y
      Thank you for sharing your thoughtful insights about working at Sentry. We’re happy to hear your experience here has been positive. We’re committed to helping all of our associates unleash their talents and to developing an environment where talented people thrive. That’s why we work to promote a culture of collaboration and supportive management. We’re sorry you haven’t always had manager support, and encourage you to reach out to your HR representative at any time if you have concerns. As an employee, you know we take pride in our financial stability and the powerful promise it enables us to offer our customers. We’ll continue to focus on technology and customer service improvements that deliver on this promise and help us build strong relationships. Thank you for your contribution to Sentry and for taking the time to share your feedback. Javier Sotelo – Director HR
      2.0
      Oct 25, 2016

      Not enough staffing

      Claims representative ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people there were the best part. When I left, that is what I missed most.

      Cons

      This position was tough because to company refused to hire enough claims personal. It was also tough because the company was in Wisconsin and the culture did not mesh well.

      avatar
      Sentry Response
      9y
      Thank you for taking the time to provide your feedback. We’re happy to hear you enjoyed your coworkers and sorry to hear you felt the culture wasn’t a good fit for you. We’re committed to a positive and productive work environment for all of our associates while maintaining an emphasis on quality service to our customers. Plans to evaluate staffing, workloads, and claims systems are actively underway to better understand and address improvement opportunities. Thanks again for your comments. Mark Trautschold SVP- Chief Claims Officer
      1.0
      May 2, 2016

      Was bad, getting worse

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits, company car, 6% match, home office, flexible schedule.

      Cons

      Really disconnected from how the world of insurance (and sales) really operates and doesn't care. No concern at all if they're competitive. May be fine for Sentry, but not okay for my long term financial outlook. Required to be specialist in 4 major areas. Commercial insurance is not really all that different than other products but yet they charge significantly more. 401k is a cheap facsimile of other major carriers. Group benefits are significantly less desirable than other major competitors. Life insurance portfolio is ridiculous and about 30-40% more than competition. All positive reviews are from new employees (pretty sure that 2.9 star average would go WAY down if you took out all the reviews made in the first 6 months of employment!), people in Stevens Point, WI, or individuals who need to validate for themselves why they're still working here. Company is located in Stevens Point, WI and thats about 90% of the issue. What kind of real talent can you attract to live in Stevens Point, WI?!! This place is fine to get licensed and to learn a little bit about the industry, then it's time to get the heck out and find a real insurance sales job. Save yourself some time and grief and just avoid them altogether.

      avatar
      Sentry Response
      10y
      We appreciate your feedback and take the input of our current and former associates seriously. At Sentry, our salesforce plays a critical role in our organization—one we don’t take lightly. As a sales associate at Sentry, you’re not just selling a product, you’re providing industry-leading service and expertise—that’s what sets us apart from our competition. We understand that this can be challenging, and we encourage you to reach out to your division manager, sales director, or me directly to discuss additional training opportunities or provide deeper insight into your situation. Regarding our location and associate population, we’re proud of our Midwestern roots, our home office in Stevens Point, and all of the extremely talented associates we have in Stevens Point, as well as those working in our 15 field offices throughout the country. No matter your physical location, we promote and support an open, collaborative, positive culture, and want to help you—and all of our associates—succeed. Thanks again for your comments. John Hyland Vice President
      Viewing 37 - 39 of 676 Reviews
      Related searches: Sentry jobs | Sentry salaries | Sentry benefits | Sentry interviews
      ReviewsSentry reviews

      Glassdoor has 715 Sentry reviews submitted anonymously by Sentry employees. Read employee reviews and ratings on Glassdoor to decide if Sentry is right for you.