Sentry reviews

3.8

74% would recommend to a friend

(676 total reviews)
avatar

Pete G. McPartland

86% approve of CEO

85% positive business outlook

Sentry has an employee rating of 3.8 out of 5 stars, based on 676 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sentry employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

676 reviews
3.0
Feb 28, 2016

Sr Staff Appraiser

Recommend
CEO approval
Business Outlook

Pros

Benefits, 401k and pay are good. For a staff appraiser you work out of your home and receive internet and cell reimbursement as well as a company car.

Cons

They are shifting work away from staff appraisers. Have you driving 300 miles a day and settling total losses. When I first started I had a lot of autonomy but towards the end their was quite a bit of micro managing going on.

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Sentry Response
10y
We appreciate your feedback and take the input of our current and former associates seriously. Sentry Insurance is constantly reviewing our claim processes to ensure they best meet the needs of our policyholders while also providing them with the best value. Over the last several years, the auto insurance market has been constantly evolving due to rapid changes in technology and increased competition. In turn, we’ve made changes to our own auto claim processes to be more responsive to our customers and provide them with a better-cost product. We understand some of these changes have been difficult on our associates. We continue to balance our process improvements with the corresponding impact on our internal workflows while always striving to make good on the promise we make to each of our policyholders—as well as to each of our associates. Thanks again for your comments. Mark Trautschold SVP- Chief Claims Officer
1.0
Feb 8, 2016

Auto Damage Appraiser

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Company Car tehy dangle that carrot in front of you!

Cons

Work you to death, and still wants you to do more all in 40 hours, does not want to pay overtime but wants you to finish without putting in ot. I understand its all about the botoom line, but get ready to get burned out quick if you work here.

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Sentry Response
10y
Thank you for taking the time to provide your feedback. We’re sorry to hear that you feel your workload wasn’t manageable. At Sentry, we’re committed to a positive, productive work environment as well as a healthy work/life balance. Through our associate feedback survey and other efforts, we’re actively engaged in pinpointing areas of improvement to better understand and meet our associates’ needs. Thanks again for providing your comments. Mark Trautschold SVP- Chief Claims Officer
2.0
Aug 21, 2015
Recommend
CEO approval
Business Outlook

Pros

The pros at this job are few but they pay for cell, company car but not to wash it?

Cons

Workload, Mgmt not understanding length of time tasks take to be completed, negative atmosphere.

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Sentry Response
10y
Thank you for taking the time to write a review. We recognize there is always room for improvement and encourage you to share your ideas with management or with Human Resources. We sincerely appreciate your service to our customers and your feedback. Mark Trautschold SVP- Chief Claims Officer
Viewing 40 - 42 of 676 Reviews

Glassdoor has 715 Sentry reviews submitted anonymously by Sentry employees. Read employee reviews and ratings on Glassdoor to decide if Sentry is right for you.