Does Sentry pay their employees well?

According to anonymously submitted Glassdoor reviews, Sentry employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at Sentry. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Sentry?

74% of Sentry employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sentry 4.1 out of 5 for work life balance, 3.9 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Sentry?

Account Manager (31) , Claims Adjuster (31) , Claims Representative (28) , Customer Service Representative (24) , Software Engineer (24) , Claims Representative II (20) , Software Developer (20) , Business Products Specialist (10) , Associate Software Developer (9) , Analyst (6) , Claims (6) , Sales Representative (6) , Claim Representative I (5) , Sales (5) , Claims Representative I (4)

What are the pros of working at Sentry according to real employee reviews?

"And good benefits" ((in 77 reviews)); "Good Pay but way to many hours" ((in 45 reviews)); "People on the team are great" ((in 37 reviews)); "Good work / life balance" ((in 33 reviews)); "Plenty of hours Great coworkers The company and department celebrated the employees frequently plus had many events" ((in 18 reviews))

What are the cons of working at Sentry according to real employee reviews?

"Poor management and very political." ((in 46 reviews)); "Training is poor." ((in 16 reviews)); "management is completely incompetent and upper management is completely oblivious to this somehow" ((in 15 reviews)); "Hybrid Work From Home Model instead of permanent WFH, even though we've had a couple very successful years working from home." ((in 15 reviews)); "Management won't question/challenge another manager, very fearful of "sticking their neck out"." ((in 13 reviews))

What Sentry locations have received the highest employee ratings?

Madison , Middleton , Los Angeles , Stevens Point

Sentry reviews

3.8

74% would recommend to a friend

(676 total reviews)

Pete G. McPartland

86% approve of CEO

85% positive business outlook

Ratings by category

4.1

Work/Life balance

4.1

Compensation and benefits

3.9

Culture & values

3.7

Diversity & inclusion

3.7

Senior management

3.6

Career opportunities

Sentry has an employee rating of 3.8 out of 5 stars, based on 676 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sentry employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

676 reviews

2.0

Feb 21, 2022

Some Pros Many Cons

Platform engineer

Recommend

CEO approval

Business Outlook

Pros

Family Atmosphere 401k is matched and vested right away Work from home two days a week Decent yearly Bonus Occupational Health Department is easy to work with

Cons

Not full work from home Pay does not equal the work the required health insurance is bad Middle Management is bad Dental insurance is only ok no pension bad paternity and maternity leave open office you can be covered by a lot with FMLA but when you come back from it watch out Spend more on trying to get PGA golf tournaments and hotels than their people Very pushy for employees to contribute to United Way but then they take a lot of the credit Yearly reviews just feel like a way to keep your pay lower as management does not really agree with your own assessment When you assess management nothing really changes if though they get really bad scores Environment can seem very vindictive

Sentry Response

4y

Thank you for taking the time to share your feedback with us. It’s great to know the benefits you enjoy and that you look forward to working in our hybrid model. To address the benefits you mentioned, we recently conducted an associate benefits survey to get feedback about our entire benefits package and better understand what our associates are looking for. We’re taking all feedback into consideration as we look to update our benefits. In regards to any challenges with your workspace or the people you work with, I encourage you to reach out to your manager or your HR representative. Please know we’re always open to feedback and want to do what we can to address any concerns. Thank you again for sharing a review. Jim Frank – Chief Information Officer

1.0

Jul 31, 2019

Claims Boot Camp

Claims representative ii

Recommend

CEO approval

Business Outlook

Pros

401K match, the usual benefits, holidays Amazing teams of hard working people Claims experience that is highly valued at better competitors.

Cons

Local Management doesn't know how to manage workload. Micromanaged down to the second with your availability Phone reports are scrutinized so bathroom breaks and health issues are actually eligible for disciplinary action unless you disclose your reasons. Endless redundancy in workload, systems, and for each level of management review for authority or coverage decisions. Stop shoving all the work down to the line, and work to remove the busywork from the adjusters! Promotions are only eligible for those that play well in office politics. Favoritism rules this office. And if one manager dislikes you, go ahead and rewrite your resume! You are on the way out!

Sentry Response

6y

It’s great to hear you enjoyed the people you worked with and the benefits we offered while you worked at Sentry. I’m sorry some of your other experiences weren’t as positive. Please know we recognize the workload in claims tends to be challenging to predict so we’re consistently striving to provide balance to all our associates. We also take your comments about process and management seriously and plan to look further into that information. Thank you for sharing your feedback with us. Michele Dufresne – Chief Claims Officer

2.0

Jan 3, 2017

Not what I expected. Claims Representative.

Claim representative i

Recommend

CEO approval

Business Outlook

Pros

Great money and benefits for the area. The maternity leave is their best perk. 6 weeks paid and falls under FMLA.

Cons

No work/life balance. Over worked and under paid. Very stressful. Unrealistic expectations. Salary means working 6 days a week at times. Expect anxiety attacks. This is not a 40 hour/week job no matter what the trainer tells you...

Sentry Response

9y

Thank you for taking the time to provide your feedback. We’re happy to hear that you enjoyed the compensation and benefits afforded you during your employment with Sentry. We’re sorry to hear you found the claims profession to be stressful and preferred not to work in our team environment. Sentry remains committed to a positive and productive work environment for all of our claims associates. To that end, we continually monitor staffing levels to ensure fair workloads for our claims associates and quality outcomes for our customers. Thanks again for your comments. Mark Trautschold SVP- Chief Claims Officer

Viewing 34 - 36 of 676 Reviews

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Claims Boot Camp

Not what I expected. Claims Representative.

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