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      Sentry

      Engaged Employer

      Sentry reviews

      3.8

      74% would recommend to a friend

      (676 total reviews)
      avatar

      Pete G. McPartland

      86% approve of CEO

      85% positive business outlook

      Ratings by category

      4.1

      Work/Life balance

      4.1

      Compensation and benefits

      3.9

      Culture & values

      3.7

      Diversity & inclusion

      3.7

      Senior management

      3.6

      Career opportunities

      Sentry has an employee rating of 3.8 out of 5 stars, based on 676 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sentry employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      676 reviews
      1.0
      May 29, 2017

      IT department is amazingly inefficient

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company pays pretty well for the area, and it's possible to maintain your position without doing too much work.

      Cons

      The data services IT department is astonishingly inefficient and wasteful. A response to another review, the company stated proudly that Sentry has the largest IT organization in central Wisconsin. I'm sure that's true, and that's exactly the problem. Sentry has thousands of people doing work that could be accomplished by about 150 skilled developers and database admins. That's not to say they don't have skilled developers--they do, but the project managers and directors tend to be incompetent and there are rarely sufficient requirements passed to developers. My department hilariously tried to implement a half-agile methodology. We had scrum meetings every other day, no sprint review, but a "sprint planning" where the project manager simply told us what we were doing the rest of the month-long sprint. The "sprints" often ended up being useless since the project manager was unable to address logistical issues by the time it ended. As a result, for months at a time I did practically nothing at work. No one really cared, because the sprints were so unproductive anyway that I blended in. I could go on for hours about this, but suffice to say, the Sentry IT department is one you want to avoid if you are interested in gaining skills for your career. If only I could get this portion of my life back...

      avatar
      Sentry Response
      9y
      Thank you for taking the time to share your feedback. At Sentry, we’re proud of the investments we’ve made in data capabilities and we appreciate the skilled developers within Data Services who’ve helped to deliver on these capabilities. We’re currently working on initiatives across all of IT to become more consistent in our implementation of agile techniques and methodology. We view the continued adoption and maturity of agile principles as key to becoming even more efficient in our delivery of IT services and capabilities. Thank you again for your feedback on these items. Jim Frank VP – Information Technology
      4.0
      Apr 14, 2016

      Sales at Sentry

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Sentry exists in a world that starts on January 1st, and ends on December 31st. If you work hard and get a good territory where you can find yourself with competitive premiums, you just might be a superstar. Enjoy it for the year, and then get after it as it will all reset the following year.

      Cons

      Management is very important and expects to be treated as such, while they work hard, it is not always efficient.

      avatar
      Sentry Response
      10y
      Thank you for taking the time to provide your feedback. We’re happy to hear your experience with Sentry is positive and that you recommend us as a great company to work for. At Sentry, we’re committed to helping our associates unleash their individual talents. As you know, our sales producers have an opportunity to excel and achieve new levels of success every year. But we also strive to improve. If you have input on how we can be more effective and efficient, we encourage you to talk with your Region Manager or reach out to your Division Manager. Thank you for your service to our policyholders and the vital role you play in our organization’s success, and thanks again for your comments. John Hyland Vice President
      1.0
      Dec 31, 2015

      Out Dated and Over Priced

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      They have a good 401k . They match up to 6% and you are fully vested from the time you sign up.

      Cons

      Not open about how they price customers annual premium. The under writing staff does not underwrite they only drive premium. you can have a customer with a Workers Comp mod of 1.25 and they will give 25-30% credit and then you can have another account with a 0.80 Workers Comp mod and they will issue 10% credit. They bad mouth competition saying that they are fly by night companies such as Travelers, Hartford and Employers. Save your money and frustrations and use another company for your business insurance needs. Sentry is 10-15 years behind the modern insurance model. It takes Sentry 15-21 days to provide a quote for your new auto even for a current customer. Every insurance company I know can give you an auto quote in minutes not days.

      avatar
      Sentry Response
      10y
      Thank you for your many years of service at Sentry and your passion for making Sentry a great company. As an account manager, you have an important role. While we can’t win every account, the value Sentry brings goes far beyond price, starting with knowledgeable associates, like you, who deliver outstanding service to our customers. I’d like to learn more about the issues you’re facing and encourage you to reach out to me or your Region Manager to discuss them. John Hyland Vice President – Standard Business Products
      Viewing 52 - 54 of 676 Reviews
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      Glassdoor has 715 Sentry reviews submitted anonymously by Sentry employees. Read employee reviews and ratings on Glassdoor to decide if Sentry is right for you.