Does Sentry pay their employees well?

According to anonymously submitted Glassdoor reviews, Sentry employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at Sentry. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Sentry?

74% of Sentry employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sentry 4.1 out of 5 for work life balance, 3.9 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Sentry?

Account Manager (31) , Claims Adjuster (31) , Claims Representative (28) , Customer Service Representative (24) , Software Engineer (24) , Claims Representative II (20) , Software Developer (20) , Business Products Specialist (10) , Associate Software Developer (9) , Analyst (6) , Claims (6) , Sales Representative (6) , Claim Representative I (5) , Sales (5) , Claims Representative I (4)

What are the pros of working at Sentry according to real employee reviews?

"And good benefits" ((in 77 reviews)); "Pay is good for area" ((in 47 reviews)); "People on the team are great" ((in 38 reviews)); "Good work / life balance" ((in 31 reviews)); "Plenty of hours Great coworkers The company and department celebrated the employees frequently plus had many events" ((in 18 reviews))

What are the cons of working at Sentry according to real employee reviews?

"Poor management and very political." ((in 42 reviews)); "Training is poor." ((in 15 reviews)); "management is completely incompetent and upper management is completely oblivious to this somehow" ((in 15 reviews)); "Management won't question/challenge another manager, very fearful of "sticking their neck out"." ((in 14 reviews)); "Heavy work load." ((in 12 reviews))

What Sentry locations have received the highest employee ratings?

Madison , Middleton , Los Angeles , Stevens Point

Sentry reviews

3.8

74% would recommend to a friend

(676 total reviews)

Pete G. McPartland

86% approve of CEO

85% positive business outlook

Ratings by category

4.1

Work/Life balance

4.1

Compensation and benefits

3.9

Culture & values

3.7

Diversity & inclusion

3.7

Senior management

3.6

Career opportunities

Sentry has an employee rating of 3.8 out of 5 stars, based on 676 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sentry employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

676 reviews

4.0

Jan 29, 2020

Watch your back

Auto damage appraiser

Recommend

CEO approval

Business Outlook

Pros

Great company Good benefits great training

Cons

If they make staffing changes they will find reasons to let people go that are not the real reason that they are letting someone go. They will find quality in work Or other reasons and I don’t believe this is ethical watch your back if they all of a sudden start auditing your files for little insignificant reasons things they have never done or don’t donto other team members that may be looking for a reason to let you go so they look god for unemployment insurance

Sentry Response

6y

Thank you for sharing your feedback. I’m glad you found value in our training and the benefits we offered while you worked with us. Our organization is growing and we need good associates. Throughout the company, we strive to ensure that all associates enjoy a work environment that fosters positive relationships with their coworkers and managers. We take your comments about process and management seriously and plan to look further into that information. Thank you for sharing your feedback with us. Michele Dufresne – Chief Claims Officer

1.0

Sep 5, 2019

Terrible environment, don't trust anyone, don't like people from the outside

It project manager

Recommend

CEO approval

Business Outlook

Pros

Life balance, no demand to work extra hours

Cons

Trust of you as a professional doesn't exist, upper management bully individuals to get work done. Any effort to collaborate is based on the individuals preference. Just because you are not from around Stevens Point doesn't mean you shouldn't fit in or be included.

Sentry Response

6y

Thank you for your feedback. I’m sorry to hear that your Sentry experience didn’t meet your expectations. We take your comments and concerns seriously. Throughout the company, we strive to ensure that all associates enjoy a work environment that fosters positive relationships with their coworkers and managers, regardless of their previous personal or professional experiences. Thank you again for taking the time to share your thoughts. Jim Frank - Chief Information Officer

1.0

Aug 9, 2018

"Good Ole Boy Management"

Claims adjuster

Recommend

CEO approval

Business Outlook

Pros

Great coworkers and 401K match

Cons

Management micromanages to the point adjuster were unable to get their daily work completed. You would think management is there to be positive and help their employees succeed, over the last few years they seemed to spend their days reviewing files, emails and messages for any actions that the employee could be written up and possibly terminated. There is a constant letting go of tenured experienced employees in lieu of replacements with no experience and a lower salary, this put a strain on all the employees by increased workloads. Management is a good ole boy network that if you do not fit their mold good luck! You'll feel the heat.

Sentry Response

7y

I’m sorry to hear about your frustrations while working at Sentry. We strongly value professional development, and expect our managers to act as guides and leaders—not micromanagers—to help their associates be successful. Please know we’re continually working to improve. Most recently, we sent an associate feedback survey where all associates had an opportunity to evaluate their manager, department, and Sentry as a whole. We’ll use feedback to create actionable goals toward improvement. Thank you for sharing your review with us. Michele Dufresne – Chief Claims Officer

Viewing 49 - 51 of 676 Reviews

Jobs at Sentry

Auto Claims Appraiser

Transportation Safety Services Consultant II

Auto Claims Appraiser

Transportation Safety Services Consultant II

Business Product Analyst-Personal Lines

Sentry

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Watch your back

Terrible environment, don't trust anyone, don't like people from the outside

"Good Ole Boy Management"

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