Long hours and the pay for claims only recently came close to industry standard in the last two years. There is zero diversity on the board and upper and executive management. While there are many mid-level female managers and a few female directors - the companies senior executive management looks like and functions like a golf country club - white male dominant. They talk D and I, but the company doesn’t attract people of color or various ethnicities. Some of this is due to the local population lacking in any diversity. Workloads are crazy and never consistent. You will work long hours to keep up and have difficulty with work life balance if you want to do an excellent job. Pay raises and salaries are controlled by fair market pricing and leaves management little to no room to adjust salaries of long term associates to the level of pay of a new associate. But the salary is very good if you live in Stevens Point. No pension plan. Other competitive carriers still have pensions, are more diversified. Sentry is a good community steward but it appears as if the community is put before employees. You will also work in an office three days a week - but inconsistent exceptions can be made. Claims specifically, is tough with a high degree of micro management. Technical and soft skill training is required and it’s quality training. However, it’s difficult to fully engage in training while you stress about the amount of work you’re not getting done. If you stick it out you will likely advance. If you like to live in a small town - it’s great.
