Does Sentry pay their employees well?

According to anonymously submitted Glassdoor reviews, Sentry employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at Sentry. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Sentry?

74% of Sentry employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sentry 4.1 out of 5 for work life balance, 3.9 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Sentry?

Account Manager (31) , Claims Adjuster (31) , Claims Representative (28) , Customer Service Representative (24) , Software Engineer (24) , Claims Representative II (20) , Software Developer (20) , Business Products Specialist (10) , Associate Software Developer (9) , Analyst (6) , Claims (6) , Sales Representative (6) , Claim Representative I (5) , Sales (5) , Claims Representative I (4)

What are the pros of working at Sentry according to real employee reviews?

"They offer good benefits and a 401k and multiple annual celebrations to maintain the culture." ((in 80 reviews)); "Good Pay but way to many hours" ((in 45 reviews)); "People on the team are great" ((in 33 reviews)); "Good work / life balance" ((in 29 reviews)); "Plenty of hours Great coworkers The company and department celebrated the employees frequently plus had many events" ((in 18 reviews))

What are the cons of working at Sentry according to real employee reviews?

"Poor management and very political." ((in 46 reviews)); "Training is poor." ((in 15 reviews)); "management is completely incompetent and upper management is completely oblivious to this somehow" ((in 15 reviews)); "Management won't question/challenge another manager, very fearful of "sticking their neck out"." ((in 14 reviews)); "Heavy work load." ((in 11 reviews))

What Sentry locations have received the highest employee ratings?

Madison , Middleton , Los Angeles , Stevens Point

Sentry reviews

3.8

74% would recommend to a friend

(676 total reviews)

Pete G. McPartland

86% approve of CEO

85% positive business outlook

Ratings by category

4.1

Work/Life balance

4.1

Compensation and benefits

3.9

Culture & values

3.7

Diversity & inclusion

3.7

Senior management

3.6

Career opportunities

Sentry has an employee rating of 3.8 out of 5 stars, based on 676 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sentry employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

676 reviews

2.0

Nov 10, 2022

Yikes…

Account manager

Recommend

CEO approval

Business Outlook

Pros

Good compensation & benefits. That is the extent of the good

Cons

Field Leadership is almost laughable. Nothing wrong with external talent, but bringing in people with zero sales or insurance knowledge is an embarrassment. Quote volume is all they care about. Regional business is growing much faster than DW. It won’t be long before that is Sentry’s primary distribution channel for mid-market mfg , which completely replaces DW’s purpose. No transparency

Sentry Response

3y

Thank you for sharing this review. I’m glad you enjoyed our Total Rewards benefits package during your time at Sentry. One way Sentry differentiates itself from others is how we distribute our products/services. We deploy direct writer and independent agent distribution models based on customer profile and need. The direct writer group is our longest standing and most established distribution channel, and it will continue to be part of our business strategy. Regarding your feedback about leadership, we’re always looking for opportunities to do better by our associates, including managers, by investing in them in ways they can thrive and grow professionally and personally. John Hyland President, Direct Writer and Life & Annuities

2.0

May 31, 2022

adjuster

Claims adjuster

Recommend

CEO approval

Business Outlook

Pros

offers good health and 401k benefits

Cons

overworked for the salary; poor management and leadership; leadership shows favoritism

Sentry Response

4y

Thank you for reflecting on your time with Sentry and sharing your thoughts. I’m sorry to hear about the cons you listed. Please know we hold our management team to high standards and we’ll keep your feedback in mind as we look for areas of improvement. Michele Dufresne – Chief Claims Officer

1.0

Apr 17, 2022

Go somewhere else

Call center representative

Recommend

CEO approval

Business Outlook

Pros

There are none, you are not valued which is why there is high turnover.

Cons

You are not valued which is why there is high turnover.

Sentry Response

4y

Thank you for taking the time to share your feedback. I’m sorry to hear your experience with Sentry hasn’t aligned with your expectations. I encourage you to discuss your concerns with your manager and, if necessary, your HR representative. Additionally, we’d like to further understand your comment about discrimination. We do not tolerate unlawful discrimination against individuals based on characteristics protected by federal, state, or local law. We take allegations of unlawful discrimination very seriously, and investigate those allegations when they’re brought to our attention. Please reach out to your HR representative, our senior director of talent or associate director – employment, your manager, or our anonymous tip line with any information you have so we can address your concerns immediately. Thank you. Elisha Williams – Chief Customer Service Operations Officer

Viewing 73 - 75 of 676 Reviews

Jobs at Sentry

Customer Service Representative

Customer Service Representative

Customer Service Representative

Customer Service Representative

Customer Service Representative

Sentry

Sentry reviews

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Reviews by job title

Yikes…

adjuster

Go somewhere else

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