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      Sentry

      Engaged Employer

      Sentry reviews

      3.8

      74% would recommend to a friend

      (676 total reviews)
      avatar

      Pete G. McPartland

      86% approve of CEO

      85% positive business outlook

      Ratings by category

      4.1

      Work/Life balance

      4.1

      Compensation and benefits

      3.9

      Culture & values

      3.7

      Diversity & inclusion

      3.7

      Senior management

      3.6

      Career opportunities

      Sentry has an employee rating of 3.8 out of 5 stars, based on 676 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sentry employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      676 reviews
      1.0
      Mar 30, 2016

      Claims appraiser

      Auto damage appraiser
      Recommend
      CEO approval
      Business Outlook

      Pros

      Many good people currently working there and they have the potential to grow

      Cons

      Employees including lower management are under appreciated and micromanaged to the umth degree.

      avatar
      Sentry Response
      10y
      We appreciate your feedback and take the input of our current and former associates seriously. We’re proud to employ many great associates at Sentry who have the potential and desire for professional growth, and we’re committed to providing all of our associates with the tools and resources needed to meet their developmental goals—everything from instructor-led classes to a variety of online resources. Regarding bonuses, since 2012, we’ve made new hires eligible to participate in our bonus plan during their hire year. New hires receive a prorated bonus for their first year in the plan. In addition, we provide a prorated bonus to associates who retire or are displaced due to reorganization. We’re sorry you felt that some associates were micromanaged. As the auto insurance market evolves, we’ve implemented changes in an effort to be more responsive to our customers and provide a better cost product to them. We understand that some of the changes have been difficult on our associates. We continue to balance our process improvements with our internal workflows while always striving to make good on the promise we make to each of our policyholders, as well as to each of our associates. Thanks again for taking the time to provide your comments. Mark Trautschold SVP- Chief Claims Officer
      4.0
      Mar 29, 2016

      Claims Rep 1

      Claims adjuster i
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company to work for. Nice starting pay and benefits.

      Cons

      Training is slow at times.Some of the training managers know a bunch but find it hard to disseminate the information in a way that is conducive of learning

      avatar
      Sentry Response
      10y
      Thank you for providing your feedback. We agree that Sentry is a great company to work for and we’re happy that you enjoyed your tenure with us! We strive to provide competitive compensation and benefits, along with a rewarding career. We’re sorry to hear that at times you felt your training wasn’t timely. We recognize that our associates’ professional development is vital to the success of our Claims department—as well as our entire organization—and continually look for ways to improve our training programs, including enhanced delivery methods and utilizing technology, to ensure that our associates’ developmental needs are met in the most effective and engaging manner. Thanks again for your comments. Mark Trautschold SVP- Chief Claims Officer
      3.0
      Dec 8, 2015

      Claims Tech Job

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fun office environment and great pay

      Cons

      Dealing with customers gets old fast. There is very little flexibility in terms of days off and work hours

      avatar
      Sentry Response
      10y
      Thank you for taking the time to provide feedback. Two important aspects of job satisfaction are a pleasant office environment and appropriate compensation, so we’re pleased to hear that you feel we’re hitting the mark! As a Claims professional, you’re providing valuable service at a difficult time in a customer’s life and although it may be challenging at times, knowing you’re helping someone who has suffered a loss is always rewarding. Thank you for making a positive difference in our customers’ lives! We encourage you to speak with management regarding your schedule to determine what options are available within your team. Thank you again for providing your valuable comments. Mark Trautschold SVP- Chief Claims Officer
      Viewing 121 - 123 of 676 Reviews
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      ReviewsSentry reviews

      Glassdoor has 715 Sentry reviews submitted anonymously by Sentry employees. Read employee reviews and ratings on Glassdoor to decide if Sentry is right for you.