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      Sentry

      Engaged Employer

      Sentry reviews

      3.8

      74% would recommend to a friend

      (676 total reviews)
      avatar

      Pete G. McPartland

      86% approve of CEO

      85% positive business outlook

      Ratings by category

      4.1

      Work/Life balance

      4.1

      Compensation and benefits

      3.9

      Culture & values

      3.7

      Diversity & inclusion

      3.7

      Senior management

      3.6

      Career opportunities

      Sentry has an employee rating of 3.8 out of 5 stars, based on 676 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sentry employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      676 reviews
      2.0
      Feb 21, 2016

      Good Co-Workers, Suspect Senior Claim Leadership.

      Claims manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Best thing is the Claims adjusters and most of the front line unit managers. They for the most part are very hard working people who are trying to do their best to get a difficult job in personal auto claims done. Good 401k match, and pretty generous PTO.

      Cons

      Penny pinching salaries, and health insurance benefits leave you with a good amount in pocket if you have a spouse or kids. Terrible health plan. Senior Claims Leadership is disconnected and unresponsive to employee dissatisfaction in many work locations. Employee survey and year end reviews are ineffective at driving the needed cultural change with aging stodgy leadership and a younger and younger workforce. Limited advancement opportunities after 8 to 10 years in Claims. You can spend the last 25 years of your career at Sentry as a unit manager if you aren't part of the anointed inside groups.

      avatar
      Sentry Response
      10y
      Thank you for taking the time to provide your feedback. We’re happy to hear that you enjoyed working with your Claims coworkers and were pleased with our 401(k) and PTO offerings. We’re sorry to hear you felt disconnected from senior leadership and that advancement opportunities were limited. At Sentry, we realize our associates are our most valuable assets, and we greatly appreciate their contributions. That’s why we’re committed to providing all of our associates with a rewarding and challenging work environment as well as opportunities for ongoing professional development and growth—everything from instructor-led classes to a variety of online resources. We’re also utilizing several tools to ensure we’re actively engaged with our associates to pinpoint areas of improvement as we continually strive to provide a positive, productive workplace. Thanks again for providing your comments. Mark Trautschold SVP- Chief Claims Officer
      1.0
      Jul 8, 2015

      Selling jokes door to door

      Business products specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Sounds enticing. Unique logo. Company car. Work from home.great 6 week severance package when they terminate your position.

      Cons

      Uncompetitive in modern day. They will expect you to sell a policy when it is coming in 1.5 to 2 times higher that competitor. Very high turnover, will higher a dozen new people in January, and lay them all off in August. Managers who will critique the face color of your watch if it doesn't match your tie. Insist they give you leads for sales, when reality is you are banging on business doors 8 hrs per day, and chased out of 95 percent of them. Bpm will abuse you, physically and mentally. And remimd you that your fate is in his hands.

      2.0
      Jun 12, 2015

      Change Needed

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      401k match, great people, competitive salary

      Cons

      Poor management, lack of direction. The Corporate Marketing area is losing employees due to a severe lack of direction and support from upper management. Personal relationships are valued more than skill and experience. A change is needed before a successful marketing team will deliver what is needed. More talented and driven employees will look elsewhere unless a change happens soon.

      avatar
      Sentry Response
      10y
      Thanks for taking the time to express your concerns. In the past year, we’ve made significant changes to the marketing team’s structure and roles to better serve our business units and provide strategic marketing support in meeting business goals. I know change can be unsettling. I’d welcome the chance to talk with you personally about your experiences. Please, feel free to come see me at any time. Stephanie Smith Associate Vice President - Marketing & Brand Management
      Viewing 13 - 15 of 676 Reviews
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      ReviewsSentry reviews

      Glassdoor has 715 Sentry reviews submitted anonymously by Sentry employees. Read employee reviews and ratings on Glassdoor to decide if Sentry is right for you.