Does Sentry pay their employees well?

According to anonymously submitted Glassdoor reviews, Sentry employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at Sentry. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Sentry?

74% of Sentry employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sentry 4.1 out of 5 for work life balance, 3.9 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Sentry?

Account Manager (31) , Claims Adjuster (31) , Claims Representative (28) , Customer Service Representative (24) , Software Engineer (24) , Claims Representative II (20) , Software Developer (20) , Business Products Specialist (10) , Associate Software Developer (9) , Analyst (6) , Claims (6) , Sales Representative (6) , Claim Representative I (5) , Sales (5) , Claims Representative I (4)

What are the pros of working at Sentry according to real employee reviews?

"And good benefits" ((in 82 reviews)); "Good Pay but way to many hours" ((in 39 reviews)); "People on the team are great" ((in 34 reviews)); "Good work / life balance" ((in 31 reviews)); "Culture is good and people seem to focus on oe common goal." ((in 24 reviews))

What are the cons of working at Sentry according to real employee reviews?

"Poor management and very political." ((in 43 reviews)); "management is completely incompetent and upper management is completely oblivious to this somehow" ((in 16 reviews)); "Management won't question/challenge another manager, very fearful of "sticking their neck out"." ((in 14 reviews)); "Training is poor." ((in 14 reviews)); "Heavy work load." ((in 13 reviews))

What are the top reviewed Sentry locations?

Stevens Point , Madison , Goldsboro , Davenport , Scottsdale , Richmond , Irvine , Middleton , Los Angeles , Salem , New York , El Paso , San Francisco , Atlanta , Chicago , Las Vegas , Keizer , Appleton , Plover , Raleigh , Nashville , Cincinnati , Denver , Oregon City , Elizabeth , New Brunswick , Freeport , Edwardsville , Vienna , Saint Louis

Sentry reviews

3.8

74% would recommend to a friend

(676 total reviews)

Pete G. McPartland

86% approve of CEO

85% positive business outlook

Ratings by category

4.1

Work/Life balance

4.1

Compensation and benefits

3.9

Culture & values

3.7

Diversity & inclusion

3.7

Senior management

3.6

Career opportunities

Sentry has an employee rating of 3.8 out of 5 stars, based on 676 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sentry employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

676 reviews

5.0

Jun 23, 2023

Great company

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Good culture Good communication Good work / life balance

Cons

Health benifit package could be improved

Sentry Response

2y

Thank you for taking the time to share this review. You’ve provided many of the attributes of our employee experience at Sentry. And we’re always working to provide an even better experience in and out of the office. We recently enhanced our benefits programs, including improving our paid time off and adding a new paid parental leave program and tuition reimbursement. Again, thank you for your feedback. Jim Frank – Chief Claims and Information Technology officer

5.0

Jun 8, 2023

Great Company

Account manager

Recommend

CEO approval

Business Outlook

Pros

Great leadership team and training. Benefits are elite.

Cons

Direct writer which limits ability to sell.

Sentry Response

2y

Thank you for sharing your thoughts. I’m glad to see you took advantage of the resources we offer to help our account managers at Sentry. Every account manager receives training and a support staff to assist them. Pair that with our extensive coverage options and 24/7 service approach, and our account managers are well positioned to succeed. John Hyland – President of Direct Writer, Life & Annuities

2.0

Jun 5, 2023

Fast Training, then No Remorse

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

The company has a lot of great internal resources to help keep you afloat while you work with customers upset at having to call their car insurance company.

Cons

There is no support from management or otherwise to keep morale up. Fast burn out.

Sentry Response

2y

Thank you for your review. Our Customer Service and Operations team is built on supporting one another and providing the training and resources to help our employees succeed. Every employee should have regular conversations with their manager to review their situation and get support where needed. This includes mapping out career paths to support future growth. We also ensure our associates get the time they need to enjoy a positive work/life balance. We offer a hybrid work model, where associates work from home on Mondays and Fridays, and provide generous paid time off. Elisha Williams – Chief Customer Services Ops Officer

Viewing 148 - 150 of 676 Reviews

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