Does Sentry pay their employees well?

According to anonymously submitted Glassdoor reviews, Sentry employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at Sentry. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Sentry?

74% of Sentry employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sentry 4.1 out of 5 for work life balance, 3.9 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Sentry?

Account Manager (31) , Claims Adjuster (31) , Claims Representative (28) , Customer Service Representative (24) , Software Engineer (24) , Claims Representative II (20) , Software Developer (20) , Business Products Specialist (10) , Associate Software Developer (9) , Analyst (6) , Claims (6) , Sales Representative (6) , Claim Representative I (5) , Sales (5) , Claims Representative I (4)

What are the pros of working at Sentry according to real employee reviews?

"And good benefits" ((in 82 reviews)); "Good Pay but way to many hours" ((in 39 reviews)); "People on the team are great" ((in 34 reviews)); "Good work / life balance" ((in 31 reviews)); "Culture is good and people seem to focus on oe common goal." ((in 24 reviews))

What are the cons of working at Sentry according to real employee reviews?

"Poor management and very political." ((in 43 reviews)); "management is completely incompetent and upper management is completely oblivious to this somehow" ((in 16 reviews)); "Management won't question/challenge another manager, very fearful of "sticking their neck out"." ((in 14 reviews)); "Training is poor." ((in 14 reviews)); "Heavy work load." ((in 13 reviews))

What are the top reviewed Sentry locations?

Stevens Point , Madison , Goldsboro , Davenport , Scottsdale , Richmond , Irvine , Middleton , Los Angeles , Salem , New York , El Paso , San Francisco , Atlanta , Chicago , Las Vegas , Keizer , Appleton , Plover , Raleigh , Nashville , Cincinnati , Denver , Oregon City , Elizabeth , New Brunswick , Freeport , Edwardsville , Vienna , Saint Louis

Sentry reviews

3.8

74% would recommend to a friend

(676 total reviews)

Pete G. McPartland

86% approve of CEO

85% positive business outlook

Ratings by category

4.1

Work/Life balance

4.1

Compensation and benefits

3.9

Culture & values

3.7

Diversity & inclusion

3.7

Senior management

3.6

Career opportunities

Sentry has an employee rating of 3.8 out of 5 stars, based on 676 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sentry employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

676 reviews

3.0

Jul 8, 2023

Enjoy the job, Dislike hybrid work requirement

Operations specialist

Recommend

CEO approval

Business Outlook

Pros

They offer 401k match, benefits are decent & good PTO time is given.

Cons

Pay could be better. Quite a few people have left due to the requirement of having to come back into the office. They’ve taken same/similar jobs, fully remote & make more money. Required to work in office 3 days a week, 2 days at home. A lot of the jobs can be done 100% remote - no need to be in office. Frustrating to spend time getting ready & gas money for no real reason. Either you sit in a chair at home or in a chair in office - makes no difference in doing the job. The reason for being in office is to “collaborate with others”, yet, when we’re there, no one leaves their desks or has conversations with others.

Sentry Response

2y

Thank you for taking time to share this review. I’m pleased to see you’re enjoying the comprehensive benefits package we offer at Sentry, including our 8% 401(k) company match and generous paid time off. Our hybrid work model—with employees in the office Tuesday–Thursday and home on Mondays and Fridays—is here to stay. We have a culture at Sentry where we share ideas, learn from another, resolve issues, and have fun together. We believe that’s best done in person. Thanks again for sharing your thoughts. Javier Sotelo – Senior Director of Talent

5.0

Jun 24, 2023

Good Company

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Good work/life balance and people.

Cons

None that I can think of.

Sentry Response

2y

Thank you for your review. I’m pleased to see you’re enjoying your co-workers and your time at Sentry. Please continue to take advantage of the benefits offered to you, including paid time off and the opportunity to work from home on Mondays and Fridays. I appreciate the feedback. Jim Frank – Chief Claims and Information Technology officer

1.0

Jun 23, 2023

DONT WORK FOR THIS COMPANY

Customer service (csr)

Recommend

CEO approval

Business Outlook

Pros

none that you can’t find somewhere else

Cons

They put pressure on you to complete unreasonable tasks and verbally abuse you when you don’t.

Sentry Response

2y

I’m sorry to hear of your feedback. We pride ourselves on the support and resources that we provide our employees, both in personal and in work matters. I would like to learn more regarding your situation. Please contact our Human Resources department at 715-346-6550 to discuss further. Elisha Williams – Chief Customer Service and Operations Officer

Viewing 145 - 147 of 676 Reviews

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Reviews by job title

Enjoy the job, Dislike hybrid work requirement

Good Company

DONT WORK FOR THIS COMPANY

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