Does Sentry pay their employees well?

According to anonymously submitted Glassdoor reviews, Sentry employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at Sentry. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Sentry?

74% of Sentry employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sentry 4.1 out of 5 for work life balance, 3.9 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Sentry?

Account Manager (31) , Claims Adjuster (31) , Claims Representative (28) , Customer Service Representative (24) , Software Engineer (24) , Claims Representative II (20) , Software Developer (20) , Business Products Specialist (10) , Associate Software Developer (9) , Analyst (6) , Claims (6) , Sales Representative (6) , Claim Representative I (5) , Sales (5) , Claims Representative I (4)

What are the pros of working at Sentry according to real employee reviews?

"And good benefits" ((in 82 reviews)); "Good Pay but way to many hours" ((in 39 reviews)); "People on the team are great" ((in 34 reviews)); "Good work / life balance" ((in 31 reviews)); "Culture is good and people seem to focus on oe common goal." ((in 24 reviews))

What are the cons of working at Sentry according to real employee reviews?

"Poor management and very political." ((in 43 reviews)); "management is completely incompetent and upper management is completely oblivious to this somehow" ((in 16 reviews)); "Management won't question/challenge another manager, very fearful of "sticking their neck out"." ((in 14 reviews)); "Training is poor." ((in 14 reviews)); "Heavy work load." ((in 13 reviews))

What are the top reviewed Sentry locations?

Stevens Point , Madison , Goldsboro , Davenport , Scottsdale , Richmond , Irvine , Middleton , Los Angeles , Salem , New York , El Paso , San Francisco , Atlanta , Chicago , Las Vegas , Keizer , Appleton , Plover , Raleigh , Nashville , Cincinnati , Denver , Oregon City , Elizabeth , New Brunswick , Freeport , Edwardsville , Vienna , Saint Louis

Sentry reviews

3.8

74% would recommend to a friend

(676 total reviews)

Pete G. McPartland

86% approve of CEO

85% positive business outlook

Ratings by category

4.1

Work/Life balance

4.1

Compensation and benefits

3.9

Culture & values

3.7

Diversity & inclusion

3.7

Senior management

3.6

Career opportunities

Sentry has an employee rating of 3.8 out of 5 stars, based on 676 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sentry employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

676 reviews

5.0

Jan 16, 2023

Excellent Company

Claims manager

Recommend

CEO approval

Business Outlook

Pros

The ability to work from home or the office, generous PTO, great benefits, stable company with a great reputation.

Cons

Very busy desk, high expectations, leadership very negative (director level) w/poor communication skills and decision making.

Sentry Response

3y

Thank you for sharing your current experience at Sentry. You’ve listed many of the reasons why Sentry is a great place to work—and why many businesses choose to work with us. Regarding your feedback about leadership, we’re always looking for opportunities to do better by our employees, including managers, by investing in them in ways they can thrive and grow professionally and personally. We’d like to learn more about your comments regarding leadership. I encourage you to share your feedback with your next level manager or your Human Resources representative. Thank you again for your feedback. Todd Schroeder – Chief Administrative Officer and CFO

5.0

Jan 7, 2023

Minimal complaints…

Senior casualty adjuster

Recommend

CEO approval

Business Outlook

Pros

High expectations. Excellent management. Flexibility. Transparent metrics

Cons

High claims volume. Multiple states being handled.

Sentry Response

3y

Thank you for your feedback. I’m pleased to see you’re enjoying your time at Sentry, specifically our work culture and transparency in how we operate. As a Fortune 650 business insurance company with a nationwide base of customers across industries, we handle a high volume of work. However, our deep and talented employee base helps keep our operations running efficiently, while enjoying a positive work/life balance. Mike Livermore – AVP of Personal Lines Claims

4.0

Jan 4, 2023

Conservative Culture with Some Opportunity

Analyst

Recommend

CEO approval

Business Outlook

Pros

Great company culture and newly adopted hybrid WFH model, 8% 401(k) match

Cons

Limited training and continuing education budget, location is an adjustment for those relocating from warmer climates and/or large metropolitan communities

Sentry Response

3y

Thank you for your review. I’m pleased you’ve immersed yourself into our culture and are taking advantage of the many benefits we offer, including our current work model of Tuesday–Thursday in the office with the option to work from home on Monday and Friday. In terms of professional development, we take great pride in the designations, certifications, and learning opportunities that are available through Sentry University—our award-winning corporate university. If there are additional opportunities you’d like to pursue, please have a conversation with your manager or connect with your HR Representative to discuss options. Thank you again for your feedback. Javier Sotelo – Senior Director of Talent

Viewing 172 - 174 of 676 Reviews

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Sentry reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Excellent Company

Minimal complaints…

Conservative Culture with Some Opportunity

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