Does Sentry pay their employees well?

According to anonymously submitted Glassdoor reviews, Sentry employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at Sentry. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Sentry?

74% of Sentry employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sentry 4.1 out of 5 for work life balance, 3.9 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Sentry?

Account Manager (31) , Claims Adjuster (31) , Claims Representative (28) , Customer Service Representative (24) , Software Engineer (24) , Claims Representative II (20) , Software Developer (20) , Business Products Specialist (10) , Associate Software Developer (9) , Analyst (6) , Claims (6) , Sales Representative (6) , Claim Representative I (5) , Sales (5) , Claims Representative I (4)

What are the pros of working at Sentry according to real employee reviews?

"And good benefits" ((in 79 reviews)); "Good Pay but way to many hours" ((in 45 reviews)); "People on the team are great" ((in 39 reviews)); "Good work / life balance" ((in 28 reviews)); "Plenty of hours Great coworkers The company and department celebrated the employees frequently plus had many events" ((in 19 reviews))

What are the cons of working at Sentry according to real employee reviews?

"Poor management and very political." ((in 46 reviews)); "Training is poor." ((in 18 reviews)); "management is completely incompetent and upper management is completely oblivious to this somehow" ((in 16 reviews)); "Management won't question/challenge another manager, very fearful of "sticking their neck out"." ((in 13 reviews)); "Heavy work load." ((in 12 reviews))

What are the top reviewed Sentry locations?

Stevens Point , Madison , Goldsboro , Davenport , Scottsdale , Richmond , Irvine , Middleton , Los Angeles , Salem , New York , El Paso , San Francisco , Atlanta , Chicago , Las Vegas , Keizer , Appleton , Plover , Raleigh , Nashville , Cincinnati , Denver , Oregon City , Elizabeth , New Brunswick , Freeport , Edwardsville , Vienna , Saint Louis

Sentry reviews

3.8

74% would recommend to a friend

(676 total reviews)

Pete G. McPartland

86% approve of CEO

85% positive business outlook

Ratings by category

4.1

Work/Life balance

4.1

Compensation and benefits

3.9

Culture & values

3.7

Diversity & inclusion

3.7

Senior management

3.6

Career opportunities

Sentry has an employee rating of 3.8 out of 5 stars, based on 676 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sentry employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

676 reviews

1.0

Feb 14, 2022

It is what it is

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

It was a terrible time

Cons

Too many for me to list

Sentry Response

4y

I appreciate you taking the time to provide your feedback. I regret that you didn’t find your time at Sentry to be a positive experience, but I recognize that sometimes it’s just not a good fit. I wish you the best moving forward, and thank you again for sharing a review. Javier Sotelo – Senior Director of Talent

2.0

Jan 20, 2022

Ability to work from home, otherwise not worth it

Claims representative ii

Recommend

CEO approval

Business Outlook

Pros

- Position was work from home - Great teammates

Cons

- Constant staff turnover - Inefficient and time consumer workflows in claim handling - Management disregarded feedback from staff regarding ways to make work more effifcient

Sentry Response

4y

Thanks for taking the time to leave a review for us. It’s great to know you enjoyed the team you worked with. I recognize claims volume can vary greatly, and that has been especially true over the past two years, as we manage changing pandemic protocols. We consistently monitor claims volume to ensure we have an appropriate workforce to handle them and we’re actively recruiting claims representatives to stabilize our workloads. I encourage any associate who feels their feedback isn’t being heard by their manager to reach out to their HR representative or next level leader. Michele Dufresne – Chief Claims Officer

5.0

Jan 18, 2022

Great place

Claim representative ii

Recommend

CEO approval

Business Outlook

Pros

Flexible schedule, work from home, great benefits

Cons

Work life balance, and workload,

Sentry Response

4y

I appreciate you taking the time to share your feedback with us. I’m happy to see the things you’re enjoying in your role. I understand workloads can be a challenge, and I appreciate our Claims teams’ hard work. Claims loads have been more of a challenge due to the volatile claim volumes as COVID-19 protocols across the country remain fluid. We’re actively recruiting additional claim representatives to help stabilize our workloads. I encourage you to share feedback with your manager about how we can help set you up for success. Michele Dufresne – Chief Claims Officer

Viewing 187 - 189 of 676 Reviews

Jobs at Sentry

Digital Media Specialist

Stevens Point, WI

View job

Business Product Analyst-Personal Lines

Auto Claims Appraiser

Print to Mail Operator I

Medical Bill Reviewer I

Sentry

Sentry reviews

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Ratings by demographic groups

Reviews by job title

It is what it is

Ability to work from home, otherwise not worth it

Great place

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