Does Sentry pay their employees well?

According to anonymously submitted Glassdoor reviews, Sentry employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at Sentry. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Sentry?

74% of Sentry employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sentry 4.1 out of 5 for work life balance, 3.9 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Sentry?

Account Manager (31) , Claims Adjuster (31) , Claims Representative (28) , Customer Service Representative (24) , Software Engineer (24) , Claims Representative II (20) , Software Developer (20) , Business Products Specialist (10) , Associate Software Developer (9) , Analyst (6) , Claims (6) , Sales Representative (6) , Claim Representative I (5) , Sales (5) , Claims Representative I (4)

What are the pros of working at Sentry according to real employee reviews?

"And good benefits" ((in 79 reviews)); "Good Pay but way to many hours" ((in 45 reviews)); "People on the team are great" ((in 39 reviews)); "Good work / life balance" ((in 28 reviews)); "Plenty of hours Great coworkers The company and department celebrated the employees frequently plus had many events" ((in 19 reviews))

What are the cons of working at Sentry according to real employee reviews?

"Poor management and very political." ((in 46 reviews)); "Training is poor." ((in 18 reviews)); "management is completely incompetent and upper management is completely oblivious to this somehow" ((in 16 reviews)); "Management won't question/challenge another manager, very fearful of "sticking their neck out"." ((in 13 reviews)); "Heavy work load." ((in 12 reviews))

What are the top reviewed Sentry locations?

Stevens Point , Madison , Goldsboro , Davenport , Scottsdale , Richmond , Irvine , Middleton , Los Angeles , Salem , New York , El Paso , San Francisco , Atlanta , Chicago , Las Vegas , Keizer , Appleton , Plover , Raleigh , Nashville , Cincinnati , Denver , Oregon City , Elizabeth , New Brunswick , Freeport , Edwardsville , Vienna , Saint Louis

Sentry reviews

3.8

74% would recommend to a friend

(676 total reviews)

Pete G. McPartland

86% approve of CEO

85% positive business outlook

Ratings by demographic groups

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Sentry has an employee rating of 3.8 out of 5 stars, based on 676 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sentry employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

676 reviews

3.0

Oct 6, 2021

Great Company - Need to Adapt to Changing Landscape

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

401K match is incredible Workload is manageable Competitive Pay in the Industry

Cons

Does not react well to the changing landscape of COVID environment. Sentry is VERY set in the old ways of now allowing remote work full time. Will likely lose a good amount of employees when they send people back. They're trying a hybrid approach to making people happy, but the landscape has changed. Remote work is the future and they refuse to adapt to it full time.

Sentry Response

4y

I appreciate you taking the time to share your feedback with us. We’re proud of how all our associates adapted to remote work since the pandemic began. It’s because of this success we recognize remote work is something we don’t want to disregard. That’s why we’re adopting a hybrid approach when we go back to the office, where our associates work remotely on Mondays and Fridays. We strongly believe that working together in the office environment is an advantage for all of us, and can achieve more when we have the opportunity to meet in person and connect on a more personal level. When all of us come together, we do great things. I encourage you to reach out to your manager or HR representative with your concerns. Javier Sotelo – Senior Director of Talent

2.0

Sep 29, 2021

Underpaid and underappreciated

Claims specialist

Recommend

CEO approval

Business Outlook

Pros

The vendor programs are good

Cons

Claims management is slow, unresponsive at times. The do not appreciate their employees and do not care about loyalty.

Sentry Response

4y

Thank you for taking the time to share your feedback with us. I’m sorry to hear you felt underappreciated—we want to promote a culture where every associate feels valued and heard. Our MyImpact goal-setting and performance program gives associates an opportunity to highlight their successes and challenges with their managers. Please know we’ll take your feedback into consideration as we look for areas of opportunity. Michele Dufresne – Chief Claims Officer

4.0

Sep 20, 2021

Good work/life balance

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good work/life balance Stable company Invested in the community

Cons

Small town with not a lot of amenities

Sentry Response

4y

Thank you for the work you contributed during your time and Sentry—it’s great to know you enjoyed your time with us. While I’m not sure which office you worked in, I do want to share we carefully select our office locations. The communities in which we live and work have high standards, embrace cultural diversity, offer friendly, safe neighborhoods, provide quality education, and boast a variety of entertainment, lifestyle, and recreational activities. Thanks for sharing your review. Javier Sotelo – Senior Director of Talent

Viewing 193 - 195 of 676 Reviews

Jobs at Sentry

Digital Media Specialist

Stevens Point, WI

View job

Business Product Analyst-Personal Lines

Auto Claims Appraiser

Auto Claims Appraiser

Print to Mail Operator I

Sentry

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Great Company - Need to Adapt to Changing Landscape

Underpaid and underappreciated

Good work/life balance

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