Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Sentry

      Engaged Employer

      Sentry reviews

      3.8

      74% would recommend to a friend

      (676 total reviews)
      avatar

      Pete G. McPartland

      86% approve of CEO

      85% positive business outlook

      Ratings by category

      4.1

      Work/Life balance

      4.1

      Compensation and benefits

      3.9

      Culture & values

      3.7

      Diversity & inclusion

      3.7

      Senior management

      3.6

      Career opportunities

      Sentry has an employee rating of 3.8 out of 5 stars, based on 676 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sentry employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      676 reviews
      1.0
      Apr 20, 2022

      Lackluster

      It associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay for the area is good. Benefits are decent. The amenities at on-prem locations are good. There are some great people and a few select great teams.

      Cons

      Culture is awful, nonexistent, and definitely not a leadership priority. The atmosphere is do as I say not as I do. Its an old company with an old perspective on people and people leadership. Leadership frequently talks down to staff and belittles them. Leadership makes decisions in a bubble and doesn't care how it impacts their teams. Leadership often takes credit for the accomplishments and doesn't have any issue pointing a finger at someone else during failures. They have many open positions, not because they are growing, but because people have been leaving for significantly better opportunities. Very difficult to stay motivated to when they rarely recognize the workers. There is no work life balance.

      avatar
      Sentry Response
      4y
      Thank you for taking the time to share a review. I’m sorry your experience wasn’t what you expected. We take associate feedback seriously and want to ensure comments aren’t siloed within a department. We encourage associates to share feedback with their managers, or if necessary, their HR representatives to help ensure we’re taking next steps on anything requiring action. Conversation is one of our largest values at Sentry and we want to do what we can to help foster them. Jim Frank – Chief Information Officer
      2.0
      Apr 17, 2022

      Once loved working here but now considering my other options.

      Analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great CoWorkers. Some assistance to grow your skillsets. Middle management tries to help you but their hands are tied to actually get the associates what they want.

      Cons

      Pay - this year the raises and merit were horrible. And the canned responses about how the company offers marketable compensation to the position and location is laughable. If it is comparable, how come people are leaving left and right to new positions. Maybe focus on what we as associates are saying we want vs sending us coffee cups and hot chocolate. We hear constantly about our surplus yet it doesn't trickle down to the ones actually doing the work. The push to return to the office. The in office culture is not needed. Many teams are doing their best work from home currently and are being successful in using the technology that we have. By pushing us back into the office all you are telling us is that you don't trust us and you want us back in the office so you can hover and watch us. The reposnses about flexibility in our hybrid is not consistent across the company. Some managers are saying flexible and others are being hard and fast, no deviation to the set scehdules. The workload in not something we can keep up in the long run. We get through a push of work and management and the business just keep adding to the mountain of what they expect us to finish. HR is not helpful. We get told to voice our concerns to management and HR and its like speaking to a brick wall. Those that do speak up are brushed off, given the minimum assistance or made to feel like we are crazy for thinking there is an issue. On the other hand too many associates are afraid to actually have honest conversations with their supervisors for fear of retaliation. The Board of Directors needs diversity. There are very few women and no people of color. They are stuck in the past and it shows.

      avatar
      Sentry Response
      4y
      Thank you for your thoughtful feedback. First off, if you—or anyone at Sentry—fears retaliation from a manager, please share that with an HR representative immediately. If you don’t feel supported by your HR professional, please don’t hesitate to take your concerns—and any questions about merit increases and compensation—to an HR manager. As an organization, we want associate voices to be heard. I appreciate your comments about consistency around returning to the office. While we don’t intend to be a remote company, our hybrid model is intended to offer flexibility to everyone in the company. Please know we’ll consider that feedback as we start to repopulate our offices. In regards to your comment about diversity, we recently just added an additional woman to our board. We’re also actively identifying new approaches toward recruitment and retention that reflect our commitment to diversity. Thank you again for your feedback. Javier Sotelo – Senior Director of Talent
      1.0
      Apr 17, 2022

      Go somewhere else

      Call center representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are none, you are not valued which is why there is high turnover.

      Cons

      You are not valued which is why there is high turnover.

      avatar
      Sentry Response
      4y
      Thank you for taking the time to share your feedback. I’m sorry to hear your experience with Sentry hasn’t aligned with your expectations. I encourage you to discuss your concerns with your manager and, if necessary, your HR representative. Additionally, we’d like to further understand your comment about discrimination. We do not tolerate unlawful discrimination against individuals based on characteristics protected by federal, state, or local law. We take allegations of unlawful discrimination very seriously, and investigate those allegations when they’re brought to our attention. Please reach out to your HR representative, our senior director of talent or associate director – employment, your manager, or our anonymous tip line with any information you have so we can address your concerns immediately. Thank you. Elisha Williams – Chief Customer Service Operations Officer
      Viewing 229 - 231 of 676 Reviews
      Related searches: Sentry jobs | Sentry salaries | Sentry benefits | Sentry interviews
      ReviewsSentry reviews

      Glassdoor has 715 Sentry reviews submitted anonymously by Sentry employees. Read employee reviews and ratings on Glassdoor to decide if Sentry is right for you.