Does Senture pay their employees well?

According to anonymously submitted Glassdoor reviews, Senture employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Senture. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Senture?

49% of Senture employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Senture 3.3 out of 5 for work life balance, 3.0 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Senture?

Customer Service Representative (95) , Customer Service Representative (CSR) (60) , Call Center Representative (16) , Customer Service (CSR) (7) , Member Engagement Coordinator (7) , Supervisor (5) , Call Representative (4) , Customer Service Agent (4) , HR- Recruiter (3) , Advisor (2) , BSR (2) , BSR Inbound Call Representative (2) , Care Coordinator (2) , Consumer Guide/Customer Service (2) , Csr1/Floor Support (2)

What are the pros of working at Senture according to real employee reviews?

"pay is good and accurate" ((in 60 reviews)); "Good pay, work from home" ((in 40 reviews)); "great people and pay and get to work form hom" ((in 15 reviews)); "good benefits" ((in 11 reviews)); "Great coworkers" ((in 8 reviews))

What are the cons of working at Senture according to real employee reviews?

"Management is awful..." ((in 18 reviews)); "If you get on a certain emergency contract, you get thrown to the wolves after 3 days of training." ((in 7 reviews)); "Insurance is expensive" ((in 4 reviews)); "Fun and engaging work environment" ((in 4 reviews)); "Pay is dependent on individual projects and can limit the company's ability to give annual raises." ((in 4 reviews))

What are employees saying about Senture layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Senture layoffs and their outlook for job security at Senture in 2026.

What are the top reviewed Senture locations?

London , McAllen , Monticello , Williamsburg , Louisville , Edinburg , Pharr , Lexington-Fayette , Oklahoma City , Harlingen , Hampton , New York , Warren , Tulsa , Barbourville , Canada , Manchester , West Liberty , Woodbine , Yosemite , Corbin , Charlotte , Raleigh , Austin , La Feria , Allen , Dallas , Fort Worth , Houston , Texas City

Senture reviews

3.1

49% would recommend to a friend

(127 total reviews)

Michelle Paiz

Not enough data to show CEO approval

40% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.3

Work/Life balance

3.2

Compensation and benefits

3.2

Career opportunities

3.0

Culture & values

2.8

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

127 reviews

Reviews about "Compensation"

Return to all reviews

3.0

May 22, 2024

Remote work

Consumer guide/customer service

Recommend

CEO approval

Business Outlook

Pros

Remote work and pay is decent.

Cons

Very cranky customers and can have high volume.

Senture Response

1y

We appreciate your honest review and are glad there were things you liked about working with us. Your feedback is important as we continue to grow. Please reach out to us at reviews@senture.com to discuss any specific suggestions you may have.

4.0

May 22, 2024

Perfect Fit

Call center representative

Recommend

CEO approval

Business Outlook

Pros

As far as my situation with children being home throughout the summer and on sick days, Senture is work from home for myself. Not all contracts are, but mine is. This allows me to take care of my babies at home when they are sick and allows me to work longer hours since I am already home and do not have to commute.

Cons

Contracts often end. Depending on the contract you may not get a long notice. Senture tries to keep everyone on a contract and in a job but they can't guarantee the same pay or schedule. All positions are based on attendance and seniority.

Senture Response

1y

Thank you for your positive feedback! We're glad you're enjoying your experience with us and appreciate your ongoing contributions to the team.

3.0

May 9, 2024

It's okay

Mechanical design engineer

Recommend

CEO approval

Business Outlook

Pros

You can change your schedule after 90 days. You get a bonus sometimes. You can make time up. You get OT sometimes. It's work from home.

Cons

Micro management. Not respectful of pronouns or preferred name. Point system. They mess with conformance to make it to where you don't get a bonus. They mess with your aph.

Senture Response

1y

Thank you for your balanced feedback. We're glad to hear that there are aspects of your experience you appreciate. Please feel free to contact us at reviews@senture.com to discuss how we can make your experience even better.

Viewing 28 - 30 of 127 Reviews

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Jobs at Senture

Help Desk Call Center Representative

United States

View job

Customer Service Agent

Remote

View job

Healthcare Member Advocate

Remote

View job

Member Engagement Coordinator

Healthcare Customer Advocate - OK

Senture

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Reviews about "Compensation"

Remote work

Perfect Fit

It's okay

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