Does Senture pay their employees well?

According to anonymously submitted Glassdoor reviews, Senture employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Senture. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Senture?

49% of Senture employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Senture 3.3 out of 5 for work life balance, 3.0 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Senture?

Customer Service Representative (95) , Customer Service Representative (CSR) (60) , Call Center Representative (16) , Customer Service (CSR) (7) , Member Engagement Coordinator (7) , Supervisor (5) , Call Representative (4) , Customer Service Agent (4) , HR- Recruiter (3) , Advisor (2) , BSR (2) , BSR Inbound Call Representative (2) , Care Coordinator (2) , Consumer Guide/Customer Service (2) , Csr1/Floor Support (2)

What are the pros of working at Senture according to real employee reviews?

"pay is good and accurate" ((in 60 reviews)); "Good pay sometimes, work from home" ((in 38 reviews)); "great people and pay and get to work form hom" ((in 14 reviews)); "Great coworkers" ((in 8 reviews)); "Friendly supervisors" ((in 8 reviews))

What are the cons of working at Senture according to real employee reviews?

"Management is awful..." ((in 16 reviews)); "Lastly the benefits are atrocious." ((in 12 reviews)); "If you get on a certain emergency contract, you get thrown to the wolves after 3 days of training." ((in 6 reviews)); "Micromanaging by supervisors not sure how to get time off" ((in 5 reviews)); "definitely have favorites" ((in 5 reviews))

What are employees saying about Senture layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Senture layoffs and their outlook for job security at Senture in 2026.

What are the top reviewed Senture locations?

London , McAllen , Monticello , Williamsburg , Louisville , Edinburg , Pharr , Lexington-Fayette , Oklahoma City , Harlingen , Hampton , New York , Warren , Tulsa , Barbourville , Canada , Manchester , West Liberty , Woodbine , Yosemite , Corbin , Charlotte , Raleigh , Austin , La Feria , Allen , Dallas , Fort Worth , Houston , Texas City

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Senture

Senture reviews

3.1

49% would recommend to a friend

(329 total reviews)

Michelle Paiz

Not enough data to show CEO approval

40% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (329 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Senture has an employee rating of 3.1 out of 5 stars, based on 329 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Senture employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

329 reviews

4.0

Dec 27, 2018

Excellent place to work

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Wonderful caring company to work for

Cons

Contracts can end and your schedule may change

1.0

Jun 14, 2018

Great company, terrible communication, processing, and efficiency within mngmt

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

profit sharing, competitive pay, over time opportunities

Cons

Mandatory overtime, virtually no communication, "good buddy" system often in use, worried more about reputation than performance or efficiency.

4.0

May 4, 2018

great place to work, pay is good.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

pay is really good, owner is nice.

Cons

a lot of temp work, supervisors/management/ long hours/ late shifts

Viewing 307 - 309 of 329 Reviews

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Jobs at Senture

Help Desk Call Center Representative

United States

View job

Customer Service Agent

Remote

View job

Healthcare Member Advocate

Remote

View job

Member Engagement Coordinator

Healthcare Customer Advocate - OK

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Senture

Senture reviews

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Excellent place to work

Great company, terrible communication, processing, and efficiency within mngmt

great place to work, pay is good.

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