Does Senture pay their employees well?

According to anonymously submitted Glassdoor reviews, Senture employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Senture. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Senture?

49% of Senture employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Senture 3.3 out of 5 for work life balance, 3.0 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Senture?

Customer Service Representative (96) , Customer Service Representative (CSR) (60) , Call Center Representative (16) , Customer Service (CSR) (7) , Member Engagement Coordinator (7) , Supervisor (5) , Call Representative (4) , Customer Service Agent (4) , HR- Recruiter (3) , Advisor (2) , BSR (2) , BSR Inbound Call Representative (2) , Care Coordinator (2) , Consumer Guide/Customer Service (2) , Csr1/Floor Support (2)

What are the pros of working at Senture according to real employee reviews?

"pay is good and accurate" ((in 60 reviews)); "Good pay, work from home" ((in 40 reviews)); "great people and pay and get to work form hom" ((in 15 reviews)); "good benefits" ((in 11 reviews)); "Great coworkers" ((in 8 reviews))

What are the cons of working at Senture according to real employee reviews?

"Management is awful..." ((in 18 reviews)); "If you get on a certain emergency contract, you get thrown to the wolves after 3 days of training." ((in 7 reviews)); "Insurance is expensive" ((in 4 reviews)); "Fun and engaging work environment" ((in 4 reviews)); "Pay is dependent on individual projects and can limit the company's ability to give annual raises." ((in 4 reviews))

What are employees saying about Senture layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Senture layoffs and their outlook for job security at Senture in 2026.

What are the top reviewed Senture locations?

London , McAllen , Monticello , Williamsburg , Louisville , Edinburg , Pharr , Lexington-Fayette , Oklahoma City , Harlingen , Hampton , New York , Warren , Tulsa , Barbourville , Canada , Manchester , West Liberty , Woodbine , Yosemite , Corbin , Charlotte , Raleigh , Austin , La Feria , Allen , Dallas , Fort Worth , Houston , Texas City

Senture reviews

3.1

49% would recommend to a friend

(330 total reviews)

Michelle Paiz

Not enough data to show CEO approval

40% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (330 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Senture has an employee rating of 3.1 out of 5 stars, based on 330 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Senture employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

330 reviews

4.0

Jul 31, 2025

It's not horrible

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Working from home is very nice.

Cons

Pay is a bit low.

Senture Response

7mo

We appreciate your honest review. Your insights are valuable to us as we strive to improve. Please reach out to us at careers@senture.com if you have any specific suggestions or concerns.

1.0

Jul 17, 2025

If I could give 0 stars I would!

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

There are no Pros this is an awful company

Cons

They do not appreciate the work you do. Management is lazy, uncommunicative, and unknowledgeable. They definitely need to start all over with this company.

Senture Response

7mo

We're sorry to hear about your experience and appreciate your feedback. Please contact us directly at careers@senture.com so we can address your concerns and work towards a resolution.

4.0

Jul 9, 2025

Great place to get started

Customer support specialist

Recommend

CEO approval

Business Outlook

Pros

Room for growth. multiple breaks. decent pay for the area.

Cons

Can get repetitive. Angry customers.

Senture Response

7mo

Your positive review means a lot to us! We're glad to have you on board and look forward to achieving great things together.

Viewing 31 - 33 of 330 Reviews

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Jobs at Senture

Help Desk Call Center Representative

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View job

Customer Service Agent

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Healthcare Member Advocate

Remote

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Member Engagement Coordinator

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Senture

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Company ratings over time

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Reviews by job title

It's not horrible

If I could give 0 stars I would!

Great place to get started

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