Does Senture pay their employees well?

According to anonymously submitted Glassdoor reviews, Senture employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Senture. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Senture?

49% of Senture employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Senture 3.3 out of 5 for work life balance, 3.0 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Senture?

Customer Service Representative (96) , Customer Service Representative (CSR) (60) , Call Center Representative (16) , Customer Service (CSR) (7) , Member Engagement Coordinator (7) , Supervisor (5) , Call Representative (4) , Customer Service Agent (4) , HR- Recruiter (3) , Advisor (2) , BSR (2) , BSR Inbound Call Representative (2) , Care Coordinator (2) , Consumer Guide/Customer Service (2) , Csr1/Floor Support (2)

What are the pros of working at Senture according to real employee reviews?

"pay is good and accurate" ((in 60 reviews)); "Good pay, work from home" ((in 40 reviews)); "great people and pay and get to work form hom" ((in 15 reviews)); "good benefits" ((in 11 reviews)); "Great coworkers" ((in 8 reviews))

What are the cons of working at Senture according to real employee reviews?

"Management is awful..." ((in 18 reviews)); "If you get on a certain emergency contract, you get thrown to the wolves after 3 days of training." ((in 7 reviews)); "Insurance is expensive" ((in 4 reviews)); "Fun and engaging work environment" ((in 4 reviews)); "Pay is dependent on individual projects and can limit the company's ability to give annual raises." ((in 4 reviews))

What are employees saying about Senture layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Senture layoffs and their outlook for job security at Senture in 2026.

What are the top reviewed Senture locations?

London , McAllen , Monticello , Williamsburg , Louisville , Edinburg , Pharr , Lexington-Fayette , Oklahoma City , Harlingen , Hampton , New York , Warren , Tulsa , Barbourville , Canada , Manchester , West Liberty , Woodbine , Yosemite , Corbin , Charlotte , Raleigh , Austin , La Feria , Allen , Dallas , Fort Worth , Houston , Texas City

Senture reviews

3.1

49% would recommend to a friend

(330 total reviews)

Michelle Paiz

Not enough data to show CEO approval

40% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (330 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Senture has an employee rating of 3.1 out of 5 stars, based on 330 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Senture employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

330 reviews

4.0

Jul 9, 2025

Great place to get started

Customer support specialist

Recommend

CEO approval

Business Outlook

Pros

Room for growth. multiple breaks. decent pay for the area.

Cons

Can get repetitive. Angry customers.

Senture Response

7mo

Your positive review means a lot to us! We're glad to have you on board and look forward to achieving great things together.

3.0

Jun 4, 2025

Only good because WFH

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

The pay and it's WFH

Cons

Everything else, management is terrible. Culture is full of toxic complainers. Supervisors are clueless. All comes down to poor admin.

Senture Response

7mo

We appreciate your candid review and are glad to hear there are things you like about working here. We're committed to continuous improvement and would love to hear any suggestions you have. Feel free to reach out to us at careers@senture.com.

3.0

May 28, 2025

Easy Peasy Lemon Squeezy

Inbound customer service representative

Recommend

CEO approval

Business Outlook

Pros

WFH. Equipment provided. M-F. Not too much to complain about for an entry level job. I get bored easily, but it's a stepping stone job for me, so I can't complain much.

Cons

It's considered call center work, so metrics suck at times, but that's part of the job.

Senture Response

7mo

Thank you for your balanced feedback. We're glad to hear that there are aspects of your experience you appreciate. Please feel free to contact us at careers@senture.com to discuss how we can make your experience even better.

Viewing 34 - 36 of 330 Reviews

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Jobs at Senture

Help Desk Call Center Representative

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View job

Customer Service Agent

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Healthcare Member Advocate

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Member Engagement Coordinator

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Senture

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Great place to get started

Only good because WFH

Easy Peasy Lemon Squeezy

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