Does Senture pay their employees well?

According to anonymously submitted Glassdoor reviews, Senture employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Senture. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Senture?

49% of Senture employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Senture 3.3 out of 5 for work life balance, 3.0 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Senture?

Customer Service Representative (96) , Customer Service Representative (CSR) (60) , Call Center Representative (16) , Customer Service (CSR) (7) , Member Engagement Coordinator (7) , Supervisor (5) , Call Representative (4) , Customer Service Agent (4) , HR- Recruiter (3) , Advisor (2) , BSR (2) , BSR Inbound Call Representative (2) , Care Coordinator (2) , Consumer Guide/Customer Service (2) , Csr1/Floor Support (2)

What are the pros of working at Senture according to real employee reviews?

"pay is good and accurate" ((in 59 reviews)); "Good pay sometimes, work from home" ((in 42 reviews)); "great people and pay and get to work form hom" ((in 16 reviews)); "Benefits were great!" ((in 12 reviews)); "Friendly supervisors" ((in 8 reviews))

What are the cons of working at Senture according to real employee reviews?

"Management is awful..." ((in 16 reviews)); "If you get on a certain emergency contract, you get thrown to the wolves after 3 days of training." ((in 7 reviews)); "Micromanaging by supervisors not sure how to get time off" ((in 5 reviews)); "definitely have favorites" ((in 5 reviews)); "Insurance is expensive" ((in 4 reviews))

What are employees saying about Senture layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Senture layoffs and their outlook for job security at Senture in 2026.

What are the top reviewed Senture locations?

London , McAllen , Monticello , Williamsburg , Louisville , Edinburg , Pharr , Lexington-Fayette , Oklahoma City , Harlingen , Hampton , New York , Warren , Tulsa , Barbourville , Canada , Manchester , West Liberty , Woodbine , Yosemite , Corbin , Charlotte , Raleigh , Austin , La Feria , Allen , Dallas , Fort Worth , Houston , Texas City

Senture reviews

3.1

49% would recommend to a friend

(330 total reviews)

Michelle Paiz

Not enough data to show CEO approval

40% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.3

Work/Life balance

3.2

Compensation and benefits

3.2

Career opportunities

3.0

Culture & values

2.8

Senior management

Senture has an employee rating of 3.1 out of 5 stars, based on 330 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Senture employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

330 reviews

3.0

May 28, 2025

Easy Peasy Lemon Squeezy

Inbound customer service representative

Recommend

CEO approval

Business Outlook

Pros

WFH. Equipment provided. M-F. Not too much to complain about for an entry level job. I get bored easily, but it's a stepping stone job for me, so I can't complain much.

Cons

It's considered call center work, so metrics suck at times, but that's part of the job.

Senture Response

7mo

Thank you for your balanced feedback. We're glad to hear that there are aspects of your experience you appreciate. Please feel free to contact us at careers@senture.com to discuss how we can make your experience even better.

1.0

May 15, 2025

Believe all the 1 star ⭐️

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Reviews no matter how new or old, it’s still all true! No matter the contract!

Cons

Management and HR should be ashamed of themselves and it’s very illegal how they handle their employees. Do not work here, if you know the job more than them they will find anyway to get you fired. I got let go for call avoidance and the call transcripts show no call avoidance! Thanks for the easy trip to Unemployment:)

Senture Response

7mo

Thank you for bringing this to our attention. Your feedback is important to us, and we'd like to discuss your concerns further. Please reach out to us at careers@senture.com.

3.0

May 14, 2025

Work Life

Front desk agent

Recommend

CEO approval

Business Outlook

Pros

Company pays great depending on contract

Cons

Hardly any work-Life Balance .

Senture Response

1mo

Thank you for sharing your thoughts. We value your feedback and are always looking to improve. If there are specific areas you think we can work on, please contact us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com. We are proud to share that Senture is now a subsidiary of the Teleperformance (TP) Group, we (as Senture) are thrilled to bring TP's global scale, innovation, and resources to our team and culture.

Viewing 37 - 39 of 330 Reviews

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Help Desk Call Center Representative

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View job

Customer Service Agent

Remote

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Healthcare Member Advocate

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Member Engagement Coordinator

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Senture

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Easy Peasy Lemon Squeezy

Believe all the 1 star ⭐️

Work Life

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