Is Senture a good company to work for as a Customer Service Representative CSR?

Customer Service Representative CSR professionals working at Senture have rated their employer with 3.2 out of 5 stars in 58 Glassdoor reviews. This is a higher than average score with the overall rating of Senture employees being 3.1 out of 5 stars. Search open Customer Service Representative CSR Jobs at Senture now and start preparing for your job interview by browsing frequently asked Customer Service Representative CSR interview questions at Senture .

Does Senture pay Customer Service Representative CSR employees well?

Customer Service Representative CSR professionals rate their compensation and benefits at Senture with 3.4 out of 5 stars based on 58 anonymously submitted employee reviews. This is 6.1% better than the company average rating for salary and benefits. Find out more about Customer Service Representative CSR salaries at Senture.

What are the top reviewed jobs at Senture?

Customer Service Representative (96) , Customer Service Representative (CSR) (60) , Call Center Representative (16) , Customer Service (CSR) (7) , Member Engagement Coordinator (7) , Supervisor (5) , Call Representative (4) , Customer Service Agent (4) , HR- Recruiter (3) , Advisor (2) , BSR (2) , BSR Inbound Call Representative (2) , Care Coordinator (2) , Consumer Guide/Customer Service (2) , Csr1/Floor Support (2)

What are the pros of working at Senture according to real employee reviews?

"pay is good and accurate" ((in 59 reviews)); "Good pay sometimes, work from home" ((in 42 reviews)); "great people and pay and get to work form hom" ((in 16 reviews)); "Benefits were great!" ((in 12 reviews)); "Friendly supervisors" ((in 8 reviews))

What are the cons of working at Senture according to real employee reviews?

"Management is awful..." ((in 16 reviews)); "If you get on a certain emergency contract, you get thrown to the wolves after 3 days of training." ((in 7 reviews)); "Micromanaging by supervisors not sure how to get time off" ((in 5 reviews)); "definitely have favorites" ((in 5 reviews)); "Insurance is expensive" ((in 4 reviews))

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Senture

Senture Customer Service Representative CSR reviews

3.2

55% would recommend to a friend

(58 total reviews)

Michelle Paiz

Not enough data to show CEO approval

26% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.6

Work/Life balance

3.4

Culture & values

3.4

Compensation and benefits

2.9

Career opportunities

2.5

Senior management

Customer Service Representative (CSR) employees have rated Senture with 3.2 out of 5 stars, based on 58 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have a good working experience there. Senture is rated in line with the average (within 1 standard deviation) by Customer Service Representative (CSR) professionals compared to other employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

58 reviews

3.0

Feb 17, 2022

Call center representative pros and cons

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Pay is okay as well as being able to work from home.

Cons

Not flexible with scheduling, rarely get paid time off, only get some holidays off not all and they are not paid.

4.0

Jan 18, 2022

CSR

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Work at home. Culture. Pay. Growth opportunities. Engagement.

Cons

Communication. Benefits. Organization structure. Schedules. Direction

1.0

Jan 4, 2022

Not good

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Very good rate of pay.

Cons

Training is a joke. Support is a joke. Zero care for the fact that employees are humans and not robots.

Viewing 46 - 48 of 58 Reviews

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Senture reviews FAQs

Senture reviews Senture Customer Service Representative (CSR) reviews

Senture

Senture Customer Service Representative CSR reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Call center representative pros and cons

CSR

Not good

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