Senture Customer Service (CSR) reviews

The training was horrible. Not enough time to learn. The call volume is always high, there wasnt enough time to breath within each calls. They say you can pick your schedule, if you attend training for all three weeks. That is not true. They give you whatever is left of the horrible schedule. After a year of being there, there wasnt a small pay raise. Nor was there a bonus. Micro-managing, always breathing down your neck. Do not apply, unless you are completely desperate for a job :)

Contracts change constantly. You won't be working the hours they said you would be. Don't expect any training. You get put on the phones and expected to know 100% how to work every system. Your breaks are taken up with trying to clock out and then clocking back in. You cannot request a certain schedule They will "suggest" you finish your training off the clock.