Does Senture pay their employees well?

According to anonymously submitted Glassdoor reviews, Senture employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Senture. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Senture?

49% of Senture employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Senture 3.3 out of 5 for work life balance, 3.0 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Senture?

Customer Service Representative (96) , Customer Service Representative (CSR) (60) , Call Center Representative (16) , Customer Service (CSR) (7) , Member Engagement Coordinator (7) , Supervisor (5) , Call Representative (4) , Customer Service Agent (4) , HR- Recruiter (3) , Advisor (2) , BSR (2) , BSR Inbound Call Representative (2) , Care Coordinator (2) , Consumer Guide/Customer Service (2) , Csr1/Floor Support (2)

What are the pros of working at Senture according to real employee reviews?

"pay is good and accurate" ((in 53 reviews)); "Work from home is nice" ((in 39 reviews)); "great people and pay and get to work form hom" ((in 16 reviews)); "good benefits" ((in 13 reviews)); "Great coworkers" ((in 9 reviews))

What are the cons of working at Senture according to real employee reviews?

"Management is awful..." ((in 16 reviews)); "If you get on a certain emergency contract, you get thrown to the wolves after 3 days of training." ((in 7 reviews)); "Insurance is expensive" ((in 5 reviews)); "Hard to advance they play favorites" ((in 5 reviews)); "Fun and engaging work environment" ((in 4 reviews))

What are employees saying about Senture layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Senture layoffs and their outlook for job security at Senture in 2026.

What are the top reviewed Senture locations?

London , McAllen , Monticello , Williamsburg , Louisville , Edinburg , Pharr , Lexington-Fayette , Oklahoma City , Harlingen , Hampton , New York , Warren , Tulsa , Barbourville , Canada , Manchester , West Liberty , Woodbine , Yosemite , Corbin , Charlotte , Raleigh , Austin , La Feria , Allen , Dallas , Fort Worth , Houston , Texas City

Senture reviews

3.1

49% would recommend to a friend

(330 total reviews)

Michelle Paiz

Not enough data to show CEO approval

40% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

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Senture has an employee rating of 3.1 out of 5 stars, based on 330 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Senture employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

330 reviews

5.0

Apr 9, 2024

Excellent company to work for.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Benefits were great! And the pay was too!

Cons

The cons were overtime demanded.

5.0

Mar 26, 2024

Great Place to Work

Manager

Recommend

CEO approval

Business Outlook

Pros

*Competitive Pay *Work From Home Flexibility *Friendly Environment *Opportunities for Growth

Cons

Work Life Balance could be better

Senture Response

2y

Wow! Congrats on working with Senture for 10+ years. We appreciate you taking the time to leave a review. Most of all, we appreciate your dedication and support!

3.0

Mar 14, 2024

Good Pay Bad Customers

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

The pay is good for an entry level position in the company. The team I worked with and the supervisor I was under were great!

Cons

Short training periods, The customers/callers that we dealt with were horrible. We would have to deal with bad attitudes daily and constantly throughout the day. There were some great customers who were appreciative of the assistance provided but there were too many bad ones.

Senture Response

2y

Thank you for sharing your feedback. We appreciate you taking the time to leave a review, and we will ensure that your feedback is passed along to the relevant team.

Viewing 55 - 57 of 330 Reviews

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Customer Service Agent

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