Does Senture pay their employees well?

According to anonymously submitted Glassdoor reviews, Senture employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Senture. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Senture?

49% of Senture employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Senture 3.3 out of 5 for work life balance, 3.0 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Senture?

Customer Service Representative (95) , Customer Service Representative (CSR) (60) , Call Center Representative (16) , Customer Service (CSR) (7) , Member Engagement Coordinator (7) , Supervisor (5) , Call Representative (4) , Customer Service Agent (4) , HR- Recruiter (3) , Advisor (2) , BSR (2) , BSR Inbound Call Representative (2) , Care Coordinator (2) , Consumer Guide/Customer Service (2) , Csr1/Floor Support (2)

What are the pros of working at Senture according to real employee reviews?

"pay is good and accurate" ((in 60 reviews)); "Good pay, work from home" ((in 40 reviews)); "great people and pay and get to work form hom" ((in 15 reviews)); "good benefits" ((in 11 reviews)); "Great coworkers" ((in 8 reviews))

What are the cons of working at Senture according to real employee reviews?

"Management is awful..." ((in 18 reviews)); "If you get on a certain emergency contract, you get thrown to the wolves after 3 days of training." ((in 7 reviews)); "Insurance is expensive" ((in 4 reviews)); "Fun and engaging work environment" ((in 4 reviews)); "Pay is dependent on individual projects and can limit the company's ability to give annual raises." ((in 4 reviews))

What are employees saying about Senture layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Senture layoffs and their outlook for job security at Senture in 2026.

What are the top reviewed Senture locations?

London , McAllen , Monticello , Williamsburg , Louisville , Edinburg , Pharr , Lexington-Fayette , Oklahoma City , Harlingen , Hampton , New York , Warren , Tulsa , Barbourville , Canada , Manchester , West Liberty , Woodbine , Yosemite , Corbin , Charlotte , Raleigh , Austin , La Feria , Allen , Dallas , Fort Worth , Houston , Texas City

Senture reviews

3.1

49% would recommend to a friend

(30 total reviews)

Michelle Paiz

Not enough data to show CEO approval

40% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

30 reviews

Reviews about "Culture"

Return to all reviews

3.0

Jun 4, 2025

Only good because WFH

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

The pay and it's WFH

Cons

Everything else, management is terrible. Culture is full of toxic complainers. Supervisors are clueless. All comes down to poor admin.

Senture Response

7mo

We appreciate your candid review and are glad to hear there are things you like about working here. We're committed to continuous improvement and would love to hear any suggestions you have. Feel free to reach out to us at careers@senture.com.

5.0

Mar 28, 2025

Straight-forward work, honest company

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Senture was a good employer. I had no issues. The workplace culture was great and the pay was good.

Cons

The nature of the work was tedious, but that's not Senture's fault. Being a call center rep for a health insurance company is exactly as fun as it sounds. Do be aware, when then have Work-From-Home options, you will be micromanaged so they are getting a FULL 8 hours from you. That's the nature of entry-level customer service remote work, though.

Senture Response

1mo

We appreciate your honest review. Your insights are valuable to us as we strive to improve. Please reach out to us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com if you have any specific suggestions or concerns. We are proud to share that Senture is now a subsidiary of the Teleperformance (TP) Group, we (as Senture) are thrilled to bring TP's global scale, innovation, and resources to our team and culture.

4.0

Nov 13, 2024

Good

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Not bad. I learned a lot

Cons

Not very organized. Terrible communication

Senture Response

1mo

Thank you for the wonderful feedback! Your ongoing support helps us continue to improve and grow. We are proud to share that Senture is now a subsidiary of the Teleperformance (TP) Group, we (as Senture) are thrilled to bring TP's global scale, innovation, and resources to our team and culture.

Viewing 4 - 6 of 30 Reviews

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Senture

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Only good because WFH

Straight-forward work, honest company

Good

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