Does Senture pay their employees well?

According to anonymously submitted Glassdoor reviews, Senture employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Senture. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Senture?

49% of Senture employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Senture 3.3 out of 5 for work life balance, 3.0 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Senture?

Customer Service Representative (96) , Customer Service Representative (CSR) (60) , Call Center Representative (16) , Customer Service (CSR) (7) , Member Engagement Coordinator (7) , Supervisor (5) , Call Representative (4) , Customer Service Agent (4) , HR- Recruiter (3) , Advisor (2) , BSR (2) , BSR Inbound Call Representative (2) , Care Coordinator (2) , Consumer Guide/Customer Service (2) , Csr1/Floor Support (2)

What are the pros of working at Senture according to real employee reviews?

"pay is good and accurate" ((in 52 reviews)); "work from home good pay friendly coworkers" ((in 43 reviews)); "great people and pay and get to work form hom" ((in 15 reviews)); "Great coworkers" ((in 8 reviews)); "Friendly supervisors" ((in 8 reviews))

What are the cons of working at Senture according to real employee reviews?

"Management is awful..." ((in 18 reviews)); "Lastly the benefits are atrocious." ((in 14 reviews)); "If you get on a certain emergency contract, you get thrown to the wolves after 3 days of training." ((in 8 reviews)); "Insurance is expensive" ((in 4 reviews)); "The promotions were so clearly given out to favorites and, to be honest, barely worth the raise." ((in 4 reviews))

What are employees saying about Senture layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Senture layoffs and their outlook for job security at Senture in 2026.

What are the top reviewed Senture locations?

London , McAllen , Monticello , Williamsburg , Louisville , Edinburg , Pharr , Lexington-Fayette , Oklahoma City , Harlingen , Hampton , New York , Warren , Tulsa , Barbourville , Canada , Manchester , West Liberty , Woodbine , Yosemite , Corbin , Charlotte , Raleigh , Austin , La Feria , Allen , Dallas , Fort Worth , Houston , Texas City

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Senture

Senture reviews

3.1

49% would recommend to a friend

(330 total reviews)

Michelle Paiz

Not enough data to show CEO approval

40% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.3

Work/Life balance

3.2

Compensation and benefits

3.2

Career opportunities

3.0

Culture & values

2.8

Senior management

Senture has an employee rating of 3.1 out of 5 stars, based on 330 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Senture employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

330 reviews

5.0

Apr 2, 2024

So far is good

Call center advocate

Recommend

CEO approval

Business Outlook

Pros

Work from home Good pay People that helps you

Cons

Pretty strict on absences, breaks and lunches

5.0

Apr 2, 2024

USAGov

Trainer

Recommend

CEO approval

Business Outlook

Pros

There's always opportunities to grow and move up! This is one of the most caring places I've worked! Great management and benefits!

Cons

Sometimes schedules are not always what you want.

1.0

Apr 1, 2024

Completely disorganized

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

The pay rate is good for the area. The work itself is very simple once you know it. No driving to and from work (except periodic on-site workdays)

Cons

Insane entry exam Was not adequately trained online or on-site. Mountains of emails at the very last second pushing for documents Working from home is very isolating if you have no family Must travel for seven hours each way to be issued needed equipment At times, travel to the exact location is required for work bimonthly

Viewing 97 - 99 of 330 Reviews

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Jobs at Senture

Help Desk Call Center Representative

Remote

View job

Healthcare Member Advocate

Remote

View job

Customer Service Agent

Remote

View job

Customer Service Agent - Clearance Required

Healthcare Customer Advocate - OK

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Senture

Senture reviews

Ratings by category

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Reviews by job title

So far is good

USAGov

Completely disorganized

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