Does Senture pay their employees well?

According to anonymously submitted Glassdoor reviews, Senture employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Senture. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Senture?

49% of Senture employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Senture 3.3 out of 5 for work life balance, 3.0 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Senture?

Customer Service Representative (96) , Customer Service Representative (CSR) (60) , Call Center Representative (16) , Customer Service (CSR) (7) , Member Engagement Coordinator (7) , Supervisor (5) , Call Representative (4) , Customer Service Agent (4) , HR- Recruiter (3) , Advisor (2) , BSR (2) , BSR Inbound Call Representative (2) , Care Coordinator (2) , Consumer Guide/Customer Service (2) , Csr1/Floor Support (2)

What are the pros of working at Senture according to real employee reviews?

"pay is good and accurate" ((in 60 reviews)); "Work from home is nice" ((in 40 reviews)); "great people and pay and get to work form hom" ((in 15 reviews)); "Great coworkers" ((in 7 reviews)); "Friendly supervisors" ((in 7 reviews))

What are the cons of working at Senture according to real employee reviews?

"Management is awful..." ((in 15 reviews)); "Lastly the benefits are atrocious." ((in 13 reviews)); "Insurance is expensive" ((in 7 reviews)); "If you get on a certain emergency contract, you get thrown to the wolves after 3 days of training." ((in 6 reviews)); "Micromanaging by supervisors not sure how to get time off" ((in 5 reviews))

What are employees saying about Senture layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Senture layoffs and their outlook for job security at Senture in 2026.

What are the top reviewed Senture locations?

London , McAllen , Monticello , Williamsburg , Louisville , Edinburg , Pharr , Lexington-Fayette , Oklahoma City , Harlingen , Hampton , New York , Warren , Tulsa , Barbourville , Canada , Manchester , West Liberty , Woodbine , Yosemite , Corbin , Charlotte , Raleigh , Austin , La Feria , Allen , Dallas , Fort Worth , Houston , Texas City

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Senture

Senture reviews

3.1

49% would recommend to a friend

(330 total reviews)

Michelle Paiz

Not enough data to show CEO approval

40% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.3

Work/Life balance

3.2

Compensation and benefits

3.2

Career opportunities

3.0

Culture & values

2.8

Senior management

Senture has an employee rating of 3.1 out of 5 stars, based on 330 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Senture employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

330 reviews

2.0

Mar 28, 2024

Meh

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Remote work, so you get to be home with your family

Cons

Time off was weird and you didn’t get paid for most federal holidays they’d force you to be off for

3.0

Mar 28, 2024

extremely busy and mentally exhausting but good pay

Financial advisor

Recommend

CEO approval

Business Outlook

Pros

good pay and consistent hours

Cons

hard to receive assistance and forced overtime

5.0

Mar 28, 2024

Ehh

Customer service (csr)

Recommend

CEO approval

Business Outlook

Pros

Wfj, management cool, depends on contract

Cons

Contract work, pay not great,

Senture Response

Thank you for your feedback. We appreciate your response. We will be certain to share your feedback with the appropriate group.

Viewing 100 - 102 of 330 Reviews

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Jobs at Senture

Customer Service Agent

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Healthcare Member Advocate

Remote

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Help Desk Call Center Representative

Remote

View job

Healthcare Customer Advocate - OK

Customer Service Agent - Clearance Required

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Meh

extremely busy and mentally exhausting but good pay

Ehh

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