Does Senture pay their employees well?

According to anonymously submitted Glassdoor reviews, Senture employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Senture. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Senture?

49% of Senture employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Senture 3.3 out of 5 for work life balance, 3.0 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Senture?

Customer Service Representative (95) , Customer Service Representative (CSR) (60) , Call Center Representative (16) , Customer Service (CSR) (7) , Member Engagement Coordinator (7) , Supervisor (5) , Call Representative (4) , Customer Service Agent (4) , HR- Recruiter (3) , Advisor (2) , BSR (2) , BSR Inbound Call Representative (2) , Care Coordinator (2) , Consumer Guide/Customer Service (2) , Csr1/Floor Support (2)

What are the pros of working at Senture according to real employee reviews?

"pay is good and accurate" ((in 60 reviews)); "Good pay sometimes, work from home" ((in 38 reviews)); "great people and pay and get to work form hom" ((in 14 reviews)); "Great coworkers" ((in 8 reviews)); "Friendly supervisors" ((in 8 reviews))

What are the cons of working at Senture according to real employee reviews?

"Management is awful..." ((in 16 reviews)); "Lastly the benefits are atrocious." ((in 12 reviews)); "If you get on a certain emergency contract, you get thrown to the wolves after 3 days of training." ((in 6 reviews)); "Micromanaging by supervisors not sure how to get time off" ((in 5 reviews)); "definitely have favorites" ((in 5 reviews))

What are employees saying about Senture layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Senture layoffs and their outlook for job security at Senture in 2026.

What are the top reviewed Senture locations?

London , McAllen , Monticello , Williamsburg , Louisville , Edinburg , Pharr , Lexington-Fayette , Oklahoma City , Harlingen , Hampton , New York , Warren , Tulsa , Barbourville , Canada , Manchester , West Liberty , Woodbine , Yosemite , Corbin , Charlotte , Raleigh , Austin , La Feria , Allen , Dallas , Fort Worth , Houston , Texas City

Senture reviews

3.1

49% would recommend to a friend

(329 total reviews)

Michelle Paiz

Not enough data to show CEO approval

40% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (329 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Senture has an employee rating of 3.1 out of 5 stars, based on 329 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Senture employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

329 reviews

3.0

Nov 24, 2025

It's not the worst, but far from the best.

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Steady work. Not a lot of micromanaging

Cons

NO room for growth, no matter what they tell you. If you move to a supervisor position (only chance to get a raise) it's only $1-$3.

Senture Response

7mo

Thank you for taking the time to share your thoughts. We value all feedback and are always looking for ways to improve. If you have any specific areas of concern or suggestions, please contact us at careers@senture.com.

4.0

Nov 3, 2025

Decent work place

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Good pay Free ice cream

Cons

No room for growth they definitely have favorites

Senture Response

7mo

Your positive review means a lot to us! We're glad to have you on board and look forward to achieving great things together.

3.0

Sep 25, 2025

No longer a family business

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Good pay on federal contracts

Cons

No job stability, recruiting department is rude and unhelpful, lack of management communication

Senture Response

7mo

Thank you for taking the time to share your thoughts. We value all feedback and are always looking for ways to improve. If you have any specific areas of concern or suggestions, please contact us at careers@senture.com.

Viewing 19 - 21 of 329 Reviews

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Jobs at Senture

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Help Desk Call Center Representative

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Member Engagement Coordinator

Senture

Senture reviews

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Ratings by demographic groups

Reviews by job title

It's not the worst, but far from the best.

Decent work place

No longer a family business

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Jobs at Senture

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