Does Senture pay their employees well?

According to anonymously submitted Glassdoor reviews, Senture employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Senture. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Senture?

49% of Senture employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Senture 3.3 out of 5 for work life balance, 3.0 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Senture?

Customer Service Representative (95) , Customer Service Representative (CSR) (60) , Call Center Representative (16) , Customer Service (CSR) (7) , Member Engagement Coordinator (7) , Supervisor (5) , Call Representative (4) , Customer Service Agent (4) , HR- Recruiter (3) , Advisor (2) , BSR (2) , BSR Inbound Call Representative (2) , Care Coordinator (2) , Consumer Guide/Customer Service (2) , Csr1/Floor Support (2)

What are the pros of working at Senture according to real employee reviews?

"pay is good and accurate" ((in 60 reviews)); "Good pay sometimes, work from home" ((in 38 reviews)); "great people and pay and get to work form hom" ((in 14 reviews)); "Great coworkers" ((in 8 reviews)); "Friendly supervisors" ((in 8 reviews))

What are the cons of working at Senture according to real employee reviews?

"Management is awful..." ((in 16 reviews)); "Lastly the benefits are atrocious." ((in 12 reviews)); "If you get on a certain emergency contract, you get thrown to the wolves after 3 days of training." ((in 6 reviews)); "Micromanaging by supervisors not sure how to get time off" ((in 5 reviews)); "definitely have favorites" ((in 5 reviews))

What are employees saying about Senture layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Senture layoffs and their outlook for job security at Senture in 2026.

What are the top reviewed Senture locations?

London , McAllen , Monticello , Williamsburg , Louisville , Edinburg , Pharr , Lexington-Fayette , Oklahoma City , Harlingen , Hampton , New York , Warren , Tulsa , Barbourville , Canada , Manchester , West Liberty , Woodbine , Yosemite , Corbin , Charlotte , Raleigh , Austin , La Feria , Allen , Dallas , Fort Worth , Houston , Texas City

Senture reviews

3.1

49% would recommend to a friend

(329 total reviews)

Michelle Paiz

Not enough data to show CEO approval

40% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (329 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Senture has an employee rating of 3.1 out of 5 stars, based on 329 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Senture employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

329 reviews

5.0

Aug 16, 2025

Pay at Senture

It support

Recommend

CEO approval

Business Outlook

Pros

Good place to work at I think

Cons

Benefits are not to good

Senture Response

7mo

It's wonderful to hear that you're enjoying your time with us. Thank you for your hard work and for being a valuable part of our team!

3.0

Aug 15, 2025

Decent

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Easy to move up Okay company

Cons

does not follow their on policies well micromanaging

Senture Response

7mo

Thank you for your review. We value all feedback and are committed to making improvements based on employee experiences. If you have any specific insights or suggestions, please reach out to us at careers@senture.com.

3.0

Aug 15, 2025

Not bad...but not satisfying either

Member experience coordinator

Recommend

CEO approval

Business Outlook

Pros

Work from home. Entry level with no experience given a chance to succeed. Great support from team leads. Lots of encouragement and coaching in the first 60 days.

Cons

Policy members are difficult to schedule. Some members who've scheduled previously had poor experiences with clinicians. Other members are very upset with the number of times they have to try to opt out of the service.

Senture Response

7mo

Thank you for your balanced feedback. We're glad to hear that there are aspects of your experience you appreciate. Please feel free to contact us at careers@senture.com to discuss how we can make your experience even better.

Viewing 25 - 27 of 329 Reviews

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Jobs at Senture

Help Desk Call Center Representative

United States

View job

Customer Service Agent

Remote

View job

Healthcare Member Advocate

Remote

View job

Member Engagement Coordinator

Healthcare Customer Advocate - OK

Senture

Senture reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Pay at Senture

Decent

Not bad...but not satisfying either

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