Sephora reviews

3.7

65% would recommend to a friend

(9,619 total reviews)
avatar

Guillaume Motte

81% approve of CEO

56% positive business outlook

Sephora has an employee rating of 3.7 out of 5 stars, based on 9,619 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

10K reviews
5.0
Mar 5, 2017

god experience

Recommend
CEO approval
Business Outlook

Pros

gratis, sephora training is amazing, good hours

Cons

cattyness at its best, sephora artists used a deameaning tone speaking to new hires

2.0
Feb 23, 2017
Recommend
CEO approval
Business Outlook

Pros

-Making clients happy! -Overall friendly environment and team, some great friendships have risen from this job -Flexible with hours, Work/Life Balance is VERY important -Decent and fair benefits for Full-Timers -A lot of opportunities to learn, Sephora workshops/classes for cast members and clientele -Gain valuable skills -Monthly and/or Quarterly bonus if store goals are met -Quarterly reviews with Store Director to review work ethic and discuss future aspirations (even if it does not involve Sephora, they will work with you the best they can to help achieve your goals) -Daily dose videos of Newness, various how-to's, etc. -Work with brand reps and network/learn more -Leadership shows cast members their appreciation often -Able to use products and apply skincare and makeup from in-store -Gratis!!!

Cons

-Corporate is very arrogant, self-important, and condescending to non-leadership cast members -It's WHO you know, not WHAT you know). Very obvious nepotism and favoritism -ZERO opportunities to grow unless you brown nose and/or become best friends with management -Values of company are not taken seriously -Management will address issues but will not take action to resolve them -Overall too much politics in this workplace (if you are like me and cannot even fake being fake then this is NOT the place for you). It is like high school all over again.

Viewing 289 - 291 of 9,619 Reviews

Glassdoor has 12,237 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.