Does Service Coordination pay their employees well?

According to anonymously submitted Glassdoor reviews, Service Coordination employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Service Coordination. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Service Coordination?

70% of Service Coordination employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Service Coordination 3.6 out of 5 for work life balance, 3.8 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Service Coordination?

Service Coordinator (40) , Supports Planner (15) , Support Planner (8) , Case Manager (6) , Coordinator of Community Services (3) , Vice President (3) , Ccs (2) , Supervising Service Coordinator (2) , Supervisor (2)

What are the pros of working at Service Coordination according to real employee reviews?

"The pay is great and the job is flexible." ((in 14 reviews)); "Great benefits and pay." ((in 11 reviews)); "It’s rewarding, you get to work from home, and the schedule is flexible." ((in 9 reviews)); "very flexible and great teams" ((in 5 reviews)); "Learn new things and it's a lot at first, but it's manageable and coworkers and supervisors are always willing to help." ((in 5 reviews))

What are the cons of working at Service Coordination according to real employee reviews?

"Management and administration do not understand the job and do not provide the support needed to complete the job." ((in 5 reviews)); "Unrealistic expectations, upper management seems disconnected from CCS experience or doesn’t really care about employee concerns versus corporate profit" ((in 4 reviews)); "My caseload changed DAILY during my first month which was difficult as a new case manager." ((in 3 reviews))

What are the top reviewed Service Coordination locations?

Baltimore , Frederick , Owings Mills , Catonsville , Columbia , Pikesville , Hagerstown , Chevy Chase , Rockville , Washington , Perry Hall , Sykesville , Leonardtown , Germantown , Kissimmee , Green Haven

Service Coordination reviews

3.6

70% would recommend to a friend

(130 total reviews)

John Dumas

79% approve of CEO

55% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Service Coordination has an employee rating of 3.6 out of 5 stars, based on 130 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Service Coordination employee rating is in line with the average (within 1 standard deviation) for employers within the Nonprofit & NGO industry (3.7 stars).

Reviews by job title

130 reviews

4.0

May 12, 2026

Useful resources, but expectations can lead to burnout

Service coordinator

Recommend

CEO approval

Business Outlook

Pros

The company has provided many resources and tools to make things easier.

Cons

The expectations can be unrealistic for what they expect people to do and can lead to burnout.

4.0

Apr 25, 2026

Mission-driven work

Vice president

Recommend

CEO approval

Business Outlook

Pros

Mission driven work, dedicated Case Managers

Cons

Remote environment can be hard to feel connected to teams

1.0

Apr 18, 2026

Higher pay and remote work overshadowed by poor management

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Pay higher than similar positions elsewhere Remote work

Cons

Terrible management, employees treated terribly, “chosen ones” allowed to go unchecked while harassing and bullying staff. Exec level managers have no idea what is going on and don’t care.

Viewing 4 - 6 of 130 Reviews

Jobs at Service Coordination

Total Rewards Specialist

Case Manager (Service Coordinator)

Case Manager (Supports Planner)

Case Manager (Supports Planner)

Case Manager (Supports Planner)